West End Veterinary Clinic

Came here with my cat and the staff were are friendly and courteous. They address the cats problems and were good at diagnosing what was wrong after some tests were done. It was pretty busy when I was there and seems like a popular place to bring your animal if something is wrong. I would recommend calling first and making an appointment before showing up if you can.

They almost killed my puppy when she was 3 months old, and after that I still fighting with my insurance for notes they wrote on her records, for illness she never had.They’ll over price with vitamins or creams that your dog won’t need it, but they still selling to you.They don’t care about the animals, they only want to make the most money the can from you

Honestly, wish I could give this place 5 stars. The assistants and receptionists are friendly but Dr. Child's is not trustworthy. I did not trust her diagnosis of my pet so luckily I got an opinion from a specialist, who confirmed my suspicions. Had I not gotten this opinion, I would be giving medications to my pet for years, for a condition that my pet did NOT have. Dr. Child's loves to overprescribe and doesn't really seem to care about the animals. Once she hears the term pet insurance"

Seeing a lot of people whining about the cost of animal care bills from this vet so, here is my tip: get animal insurance. Our bill was a lot but we don't have pet insurance so that will happen. The care was good, they answered all of our questions and I'm happy to say our little furry is on the mend. Will be getting pet insurance.

Our dog developed an ear infection over the weekend and Dr. Childs was able to get her in on short notice. She diagnosed and treated our pomeranian very quickly and her ear issues cleared up within a few days. Very happy with the care received from all of the staff at this vet.

Our French Bulldog, Freddie, has been a patient here ever since he was a puppy. The vet clinic and staff are excellent and amazing. He's had a lot of eye infections and stomach issues from consuming random items downtown, and we have very busy work lives. The staff here always fit us in last minute and take care of Freddie. They are absolutely amazing, and truly care. I would highly recommend this vet clinic as it was initially recommended to us!

If you love your pet, I would definitely recommend staying away from this veterinary clinic. we took our dog for the vaccine and we told him many times not to do all the vaccines at the same time but they took our dog and did all the shots at the same time and then when they realized they had made a mistake, she said sorry! Then, when we got home, our dog's condition worsened and when we called the clinic, they said sorry, let's give medicine. Again, they took 67 dollars and gave 3 medicines. How many countries have I lived in and have never seen a veterinary clinic that doesn't care about animals so much and only cares about money.

DO NOT TAKE YOUR PETS HERE. HORRIBLE EXPERIENCE. LEAD VET HAS ALWAYS BEEN PASSIVE AGGRESSIVE. THEY ONLY WANT YOUR MONEY AND CARE FOR NOTHING ELSE.INCOMPETENT. LEAD VET CLEARLY HAS SOME ISSUES AND SHOULD NOT BE ALLOWED TO WORK WITH ANIMALS.

I would not recommend it. My experience was frustrating. I went twice (oct 22 and dec 22) and both times I felt like Dr Childs barely took the time and attention to my dog. She definitely ignored all things I mentioned as concerns. On my last visit, a wound was under-looked by the doctor, who recommended medication for something totally different than it was. I would expect her to take it more seriously, by closely looking at him with attention and listening to (believing) me. She took less than 1 minute to look at him, doesn’t surprise me she missed it.She called me after I emailed my frustration and she apologized, but still: money was spent on uber, consultation, and prescription that I can’t have back. It was hard on me.Recently, two other friends have also stopped going there after similar experiences with their pets. We are not experts, but our opinion also combines on how she overcharges and over-prescribes painkillers.Obs: on a bright side, I do like the assistant Nathan, I find him very loving and caring with the animals, I can see he really listens and pay attention to what you say. Good job, Nathan! Keep it that way and you will be great!