Restaurant Makasi
106 Reviews
- Friday12:30–10:30 PM
- Saturday12:30–10:30 PM
- Sunday12:30–9 PM
- MondayClosed
- Tuesday12:30–9 PM
- Wednesday12:30–9 PM
- Thursday12:30–9:30 PM
About the Business
Shakits Makasi | Gatineau QC | Shakits Makasi, Gatineau, Quebec. 278 likes · 16 were here. Restaurant de cuisine africaine authentique à saveur tropicale qui se distingue par son...
Contacts
Call Us
+18197791016
77 Prom. du Portage, Gatineau, QC J8X 2J9
Hours
- Friday12:30–10:30 PM
- Saturday12:30–10:30 PM
- Sunday12:30–9 PM
- MondayClosed
- Tuesday12:30–9 PM
- Wednesday12:30–9 PM
- Thursday12:30–9:30 PM
Features
- Delivery
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- Takeout
- Dine-in
- Wheelchair accessible seating
- Wheelchair-accessible washroom
- Vegetarian options
- Lunch
- Dinner
- Dessert
- Washroom
- Casual
- Cozy
- Family-friendly
- Groups
- Accepts reservations
- Alcohol
- Beer
- No-contact delivery
Recommended Reviews
Nathalie Laflamme
18.10.2023
Restaurant Makasi
Yummy charcoal grilled food. Their spicy sauce is actually spicy and everything I’ve had so far is tasty.
Sand Kat
15.10.2023
Restaurant Makasi
We moved to the region about 6 months ago and ordered about 10 times. Food is good, but orders have been delayed everytime. I can tolerate that... just about. However last night we ordered. Got there a full 45 minutes after the time they told us and still had to wait. I could have lived with it. Now when we got home and started to eat we both noticed the makayabu was off. Stopped after a couple of bites but not even an hour later we're both on the toilet non stop with violent diarrhea! I called the restaurant at 9pm to let them know, only to be rudely told there was no way that was possible because said makayabu was in freezer. First of all freezer does not mean food will stay eatable forever. Where is your sense of customer service. I had to ask the lady to first stop shouting at me and secondly hear me out. Rule number 1 of any business serious about customer service: do not argue with your customers. Fix it. And don't tell me to come back for $15 refund. It's not about the money it's about the customer service. Next time: start by apologising and secondly ask the customer what you can do to fix it. Because seriously: Food poisoning is dangerous and you can be sued or worst loose your license. Please do better. Thank you. An extremely frustrated and disappointed customer. Black owned businesses just need to do better if we are ever to compete commercially with the others. Your food is good, fix the rest: fix the lateness and confusion and check every order for quality control. Merci! I hope the onwer reads this. I want your business to thrive and right now this is not good enough.
Emilie Senecal
23.09.2023
Restaurant Makasi
I used to love this place, but the quality of the food really went down. I asked for the spicy chicken, but the flavor wasn't there at all. The chicken piece was small and too salty, and I've had better plantain elsewhere.
Kof Co
13.09.2023
Restaurant Makasi
The waitress was very rude and the prices are ridiculous
Claire Ngare
09.08.2023
Restaurant Makasi
This place didn't disappoint. The customer service over the phone was great and the food was excellent! Ordered the family platter with chicken and I couldn't stop eating! The chicken was well seasoned and tender - and the charcoal grill flavour was amazing. The plantain was oh my goodness yummy. The only thing I'd recommend improvement on is the salad; it wasn't the freshest looking (lettuce looked a little old). That said, I'm sure give them more business in the future. Bravo, Makasi!
Henny B
31.07.2023
Restaurant Makasi
Unfortunately the chicken made me sick. It had an aftertaste and I believe it was old and reheated and put in onions and a lot of spice. Not impressed & i haven’t been able to eat anything for 3 days.
Ben Mohamed
24.07.2023
Restaurant Makasi
I canceled order almost immediately after placing it and they refused to refund my money.
Ken St. John
22.07.2023
Restaurant Makasi
Ordered chicken platter takeout and almost cried. Chicken was beautifully barbequed and seared, rice was exceptionally flavoured, salad was very fresh with delicious dressing and fried plantain (my first time having it!) was extremely delicious. Ate the whole thing in my car with my hands because I couldn't wait to get home to eat it it smelled so good. Thank you very much for the food!!!!
Lawrence Uchola
21.07.2023
Restaurant Makasi
Ordered the biegnet and goat 30mins ahead of pickup and when I got there I still had to wait 10-15mins for them to actually put my order together.The goat was alright, flavour-wise but cold. The beignets were re-fried and not freshly made. Overall disappointed because I have previously had their freshly made biegnets an they were decent.
Nathalie M
19.07.2023
Restaurant Makasi
Good charcoal grilled food! Their spicy sauce is actually spicy.
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Map
77 Prom. du Portage, Gatineau, QC J8X 2J9
Restaurant Makasi