Access Storage - Bolton Central

Urmila at Access Storage Bolton is a pleasure to deal with ! Very accommodating and follows up when she says she will ! I will be back whenever I need storage !

This location is one the best prime locations for my business storage needs. I found out about this place through a good friend of mine. The customer service at this location is above and beyond. Please give Kent a BIG thumbs up for his great service.If you need storage or solutions this is the place to visit. You will not regret it. They have all what you need for your storage needs.Great work Green Storage Bolton Team.

Knowledgeable and super helpful staff.Very accommodating to your needs. Would definitely recommend.Thank you !

Had the pleasure of getting set up with Marian. She explained everything very well and answered all my questions. She took the time to show me a couple different units and was very patient while I decided what I wanted.Prior to signing on the dotted line she took the time required to speak with me on the phone multiple times. I’m very happy with the unit and with the customer service received.I’m looking forward to getting moved in!

TERRIBLE customer service. After Renting 2 units as business storage for years without issue …This storage place has been recently taken over by All Access Storage and their customer service is honestly terrible !The 1st incident happened the week they took over, the gate stopped working while I was in the facility. Both myself and another tenant where locked in, I contemplated jumping the fence but then I saw another near by business person across the street, I asked them to please enter my code at the gate to get it opened. Thankfully that worked and we where only locked in for 45 minutes! Even their head office (who we where on the phone with) couldn’t help! When I told management about the incident they insisted the gate was fine and not broken at all.Incident #2 …the door broke and fell completely off the track I insistently told Managenent the door was broken and not locked properly. 3 weeks past and finally it was fixed. As a point of reference when this happened on another unit I was renting with the previous owner it was fixed the same day. I called constantly requesting it be fixed and my products where not secure, not until I told them I would inventory the contents inside and if anything was missing I’d be billing them directly, was the door finally fixed.Incident #3 … the reason I’ll be taking my business elsewhere. After years of renting these storage units I was 1 day late on my payment and they locked me out! Not only was the office person unhelpful when requested to remove the locks and take my payment they claimed that me saying “oh my god” was terrible and profane language - really?Run the other way! These folks have NO CUSTOMER SERVICE, once they have your money that’s really all they care about. The place is now not well kept, messy, dirty, and doesn’t work well at all.

Julia and Soina, Helped us with a mix up as to sizing and helped find us another unit that fit what we needed without question. apologizing for the inconvenience.Thank you again.

I have been using this facility for my business since March 2018, and can't tell you enough great things about the staff at this location. I feel really comfortable storing my belongings here. Kent was so helpful and accommodating when I had to move into one of the larger units, and did everything he could to make my move less stressful for me.Having access 7 days a week is a bonus for me since I am often there on the weekends. If you need temporary or long-term storage, I highly recommend Green Storage.

Kent is amazing! He is the reason I continue to keep my belongings at Green Storage Bolton. I’ve never met another human who is not only helpful and kind, but you can tell he generally cares about his customers who rent their storage units with GSB. From day one he made my move in easy and possible, especially when I was last minute finding a unit. He really got me out of a pickle, for that I am truly grateful. You don’t realize how much stress can come from simply moving items from one area to another especially at the drop of a dime.If you’re going to get storage then the only option is GSB. Fair pricing. Great storage units(very clean)And a staff that truly cares.Thank you Kent for always being so helpful and a great man!

Green Storage Bolton was amazing!! They're staff are so helpful and friendly. On multiple occasions through my year+ with them, I was extended help beyond what my expectations could ever be. Going green is never the easiest choice, but I feel they're staff completely understand that, and will accommodate you in any way possible when needed or not. Although I no longer have my unit, I will not hesitate to choose them again if the time comes!