Budget Car Rental

Had a last-minute car-mergency and this Budget location saved me! Prompt and polite and sympathetic. Location was crazy busy and Ronny was working like 7 people and moving customers in and out very quickly

This location is unreliable and does not open when they say they will open. I had to pick up a car at 7am for a meeting and chose this location because they are open throughout the week at 7. I arrived and the location was empty until 7:30. I was only able to se someone at 7:30 after repeatedly calling the number on the sticky note on the door.The same thing happened at the drop off except it was a longer wait.They also do not clean the interiors of their cars like other rental locations.Do not use this location to rent your vehicle.

One of the best locations you can go to. Great customer service, the onsite manager is very patient and guarantees satisfaction each time. I went to the airport as well a couple of times but felt like a number or transaction, whereas here at Budget of Complexe Desjardins they treat you like a real customer!!! Highly recommended!

Not the best experience, after a long wait I was given a car that was dirty, smelled of cigarette, and had the service led" turned on. Was immediatly given another car that was ok

Will always be a returning customer. Dealt with Ronny, he always works efficiently and provides excellent customer service.

I had rented a car from Nov 4-6 and then after that we contacted the manager at the shop Hashim because we needed the car for an extra day. He told us it’s absolutely fine that we should return the car before noon on November 7. We reached the rental shop at 11 am the shop was locked nobody was to be seen so we called the guy again he said it’s okay drop the keys in the slot, park the car and I will email you guys your invoice. Didn’t receive any email we thought okay that’s fine. Then I got charged over 3 thousand on my credit card contact the office and the guy Hashim said the contract was not closed until December 3, I got charged for a month when I returned the car in November 7. Hashim told us we had to contact Montreal airport location because they closed the contract and they told us to call him vice versa. It was a terrible experience being in a different province I decided to contact the headoffice and informed them of what happened. Called the airport office and was given their manager Mary’s contact information and then I contacted her regarding the refund. Another terrible experience she doesn’t even communicate in a clear manner and was extremely hard to get a hold of. It took me two month to get my money back taht was charged in error of the guy Hashim who couldn’t even close the contract.I would not recommend this place to anybody and I would never rent there again ever. I would highly recommend looking into other places becuaee these people are not helpful at all they lack communication and they don’t take responsibility for their mistakes.

Had a great experience here, the service and the car was impeccable and the supervisor at the counter Alipasha" was professional and friendly.Thank you so much and If you are looking to rent a car while in town

Wanted to book a car. Found a good deal (380CAN$, tax included). Start entering my ID informations. But when I changed the country of residence from USA to France, prices reached tops : nearly 800CAN$ for the same car at the same conditions.Can't say if it's a kind of racism or whatever, but won't book anything from this kind of company.

I rented from Robby at this location for 4 day period in Aug. I have a child and a big stroller so needed something other than what I had reserved. Robby went out of his way to help me and my family out. With the shortage of cars these days I wasn't expecting much but he helped us rent the car we needed. Thank you Robby. If you ever come to Vancouver and need help with something, I would gladly help you.

Amazing customer service. We rented car in Vermont and was not given car seat at rental site. My wife and 3yo met up in Montreal and after trying one other budget shop and 2 other services we we're lucky enough to find this branch. They helped us get a car seat so we could safely travel with our child and went above and beyond what was required of them to help us in the kindest way possible. Great branch!!!