Open Road Harley-Davidson

Every time I stop at Open Road Harley, I am treated very well. I bought my 21 ultra there in 21. Staff treated my wife very well and answered all her questions respectfully. When I needed service on this bike Aaron and Eric both took extra time to explain things to me and repair my bike right the first time. This prompted my step son to buy his first bike there as well. James and Jason helped him so much ( had to hold the bike so we could calm mom down lol). The entire staff at Open Road is great. So much so that I live near two other dealers that I refuse to go to.

We stopped by Open Road to buy a hat and some new clothing. We met James who was awesome. His attitude, knowledge and just fun to talk to. He showed us around at diffrent bikes trying to find what we were looking for in our future. We let him know that we were unsure of when we would purchase but just wanted to look which he respected but still wanted to give us information on the diffrent rides. Then it happened he showed me the bike that I knew I had to have. Black on black out Street Glide. We decided to crunch some numbers and see what the costs would be. A very short time later we were shaking hands on a deal. It didnt stop there either, we were taken to each department introduced to somone and shown what they could offer us in the furure. The bike was delivered that night and they picked up my trade in as well. The entire experience was great and I recommend James including the entire Open Road team to anyone looking to purchase. Ringing the bell for my dream bike felt so great. Thanks James and we look forward to the many miles we plan on putting on

The first day I stopped in Rick met me on the floor was very helpful and very experienced he got me a hooked with a bike called Sparkles but I was not able to on my half but then Rick & Jason found me a 2015 Harley Davidson Road-glide that I was approved and GOT IT! I give a lot of props to Rick,Jason, Alana and Jenny for all the work they have done for me to get approved for this bike. Taking their time after hrs to help me get the bike. I am thank full to have worked with these individuals and love the experience I had this week at Open Road Harley Davidson. Best place in my own eyes and VERY HELPFUL!! Thank you guys again!

Jenna from Sales was a rock star. She took quality time to work all the details out. She was patient with me in all my questions, very personable and professional to work with. She was fun to work with. Overall whole team was great to work with. Thank you so much for the Fast Johnnie bike! This dealership rocks

I just started my search for a bike. We stopped at Open Road and left with my first Harley! James was great! He was very thorough throughout the whole process. He made my decision very easy to say yes! Thank you so much James! I absolutely LOVE my bike!!

Stopped to look for 120 anniversary merch and all the ladies were more than helpful, very engaging, and super friendly. My wife and I were pleasantly surprised at the amount of Harley apparel available, as well as the layout of the store, and of course the associates awesome attitudes. Great experience overall. We will be attending your Saturday summer events for more great experiences! Thx Open Road - Great Job

I gave Open Road Harley Davidson a 5, more if I could. I was very nervous walking through the front door, first off this was my very first Harley ever. Also, this was one of my first really big buy, so I have not have had much experience dealing with salespeople. Walking through the door I felt very welcomed and greeted with open arms. The staff there were there for my every question, and every knowledgeable. I felt no pressure in buying and when the real dirty work came, I had no trouble in saying Yes". They made my dream of owning a Harley come true and for that I will be forever grateful. Glad to be part of the family. My wife is very attuned to Customer Service

Jason, Heather, & Damian were an absolute joy to work with when making a deal for my new 2022 FXLRS. They're consistent but not overbearing communication was just the right balance so that I didn't feel pressured, but knew they cared and wanted to earn my business. Even post-purchase they made sure I was happy with my decision and have kept in touch. Their customer service has easily guaranteed that I will be a customer of Open Road Harley-Davidson for the foreseeable future.

Bought my first brand new bike at Open Road. The customer service was top notch and everyone was very welcoming. The whole team put their heads together to help me get the bike I’ve always wanted at a fair price. Those guys can really do some magic and I’m very thankful. Would highly recommend Open Road if you’re in the market for a bike!

Excellent customer service and customer care. We are always treated like family. My husband and I bought our first Tri Glide and Jason and Shawn are absolutely sweethearts. We are so happy with our new bike.