Carla's Alterations

I brought in a bridesmaid dress for an upcoming wedding. It was altered perfectly, quickly, and by some of the friendliest staff I've ever had the pleasure to encounter. And it was incredibly affordable. I've been to a couple alteration places in town, and this one is by far the best yet.

It's cheap. And the people there are nice to have a friendly chat with. But they had completely forgotten my work pants at all until the day I needed them done by (3 days after drop off) for work. I had to stand there for 10 minutes waiting for them to finish them.

Very poor job replacing zipper on shorts. Navy blue thread used on charcoal fabric. Puckering inside and tear in fabric where previous zipper was. Repaired this as best I could at home. Very poor quality of work. Will not go back.

3 articles of clothing ‘fixed’Went in with 3 articles to be fixed. My first concern was they did not provide a pick up slip.Got a call a few weeks later and picked up TWO articles as they had misplaced one (still have not found and they did not seem at all concerned about this, jokingly saying ‘I guess we owe you a new shirt’)Shortly after wearing a shirt that had buttons replaced - 2 of the buttons became unstitched and fell off.I was Able to wear a pair of shorts which zipper had been separating for a month before it became separated againA shame, as I try to support north shore businesses as much as possible but with this Lousy workmanship and aweful customer service I Will never go back and will tell everyone to avoid.

I brought a cheap suit that didn't fit me of which I bought from Winners. I hadn't heard of Carla's but I thought I would give her a try. She new exactly how I wanted it fitting, slim and tailored and the full suit was done in 2 days! The pants were slightly tighter than I wanted, but no issues at all as I brought them back and Carla fixed them that afternoon. Oh, and the cost was half of a suit tailored at other places. She can turn a mediocre off the rack suit into a custom Italian bespoke suit. I highly recommend her if you are a young man in my situation. She made me look great.

Carla is an excellent seamstress, she also happens to be a residential school survivor. If you really understand, empathise and stand with orange shirt day here in Canada , a day to honour and remember missing stolen children . One should respect, honour and support this business that this woman carrying forward.

Horrible customer service. Charged $430 to hem curtains. Not even make them....HEM them. Then ruined said curtains. They were much shorter than they were supposed to be and when asked about it she pointed to the sign on the door saying no refunds, then said go get a lawyer, tossing the box on the counter.

Had a short sleeve collared shirt adjusted.Talented tailor, excellent taper sides and back, paid attention so fitted but not overly so. Quickly adjusted the sleeves when I went to try it on.Fast service, resonable prices, pleasure to interact with.I'd recommend stopping here if in Kamloops. Wish she was in Vancouver!

Carla did an amazing job on my wedding dress. I had to go in four times to keep getting little adjustments because I was pregnant but she did everything great.