Classic Fireplaces
43 Reviews
- FridayClosed
- SaturdayClosed
- SundayClosed
- Monday10 AM–5 PM
- Tuesday10 AM–6 PM
- Wednesday10 AM–5 PM
- Thursday10 AM–5 PM
About the Business
Classic Fireplaces | Classic Fireplaces |
Contacts
Website
Call Us
+12042374509
649 Archibald St, Winnipeg, MB R2J 0X9
Hours
- FridayClosed
- SaturdayClosed
- SundayClosed
- Monday10 AM–5 PM
- Tuesday10 AM–6 PM
- Wednesday10 AM–5 PM
- Thursday10 AM–5 PM
Features
- Delivery
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- In-store pickup
- In-store shopping
- Curbside pickup
- Wheelchair-accessible washroom
- Cash-only
- Repair services
- Assembly service
Recommended Reviews
Kelli Larusic
15.10.2023
Classic Fireplaces
Super happy with my experience here! Bought an electric and gas stove. Helen is awesome to deal with. She knows her stuff and made sure we got exactly what we wanted and installed exactly when they said.
Andrew Jasnikowksi
12.10.2023
Classic Fireplaces
If you’d like this business to use you astheir personal ATM call them. They charged me $179 (service/Labour call) just to come out and diagnose a problem with my gas fireplace. Once the part was received they were going to charge me $300 for the parts (reasonable) and an additional service and labour call for another $185, for a total of $664 plus tax. To me this an exorbitant amount especially charging double for a service/labour call. Finally when you do call them be prepared for someone to be extremely rude on the phone. I wouldn’t give this company another single hard earned penny.
Gary Kowal
03.10.2023
Classic Fireplaces
We are very happy with the service, expertise and attention to detail we recieved from Pete and Helen. Ours was a complicated install and we appreciated that an experienced installer was sent out to ensure proper measurements and plans for our gas insert. Thanks, again, to Pete, Helen, and their team.
Danielle Simard
18.09.2023
Classic Fireplaces
I was very pleased with my experience. I bought a fire pit in May and went back in June for a beautiful Barbecue. I exchanged many emails with Ms.Peters and she was always lovely and responsive.They delivered exactly what I wanted on a deadline. I would recommend going here honestly, support local business if you can.
Justin Hart
12.08.2023
Classic Fireplaces
We purchased a Kingsman Proflame 2 natural gas stove. We can’t say enough about the awesome customer service...right from the start, all of our questions were answered honestly, and Helen and Pete made sure that we got the right stove for our space. The install was seamless and everything looks amazing! Pete even made a trip to our place beforehand to see the best way to install the stove and to make sure all the proper materials were ordered. We now see why this has been a successful business for 30 plus years. We highly recommend Classic Fireplaces! Support local...5 out of 5 stars ⭐️.
Jeff Crozier
07.08.2023
Classic Fireplaces
Poor customer service experience. Lady at the store wasn't interested in being helpful. Although I purchased a Napoleon grill there maybe 10 years ago (great grill), find another retailer. I'll have to get replacement parts elsewhere.
Nikkka82
29.07.2023
Classic Fireplaces
I thought I was treated poorly by this Lady due to my obvious accent, but now I see I'm not alone here. She was incredibly suspicious, was walking after my 12 y old child and giving him menace glances when he touched one of the fireplace. I almost stood up for him at one point. Lady was looking at us with expressed prejudice, was walking away from me all the time when I asked questions. Finally, she entered the office and did not came out at all, although it was 30 minutes before the store closes.You guyes need to arrange the customer appreciation traning for this Lady, obviously you are loosing the clients. I really wanted to make a purchase and you dont have cheap stuff there. Or, may be you need to hire somebody esle who still has an energy and desires to talk to people, as these skills are required for a sale person, for sure.
Glenn K
25.07.2023
Classic Fireplaces
Had Classic Fireplaces come out and do a thorough inspection and cleaning of our gas fireplace. We recently purchased the property and during renos found that the gas fireplace was in a sad state requiring some serious cleaning and tune up. Technician Terry arrived with his mild demeanor and had the fireplace cleaned and tuned up, looking and operating fantastic in relatively short order. Totally professional and it was obvious he has years of experience from his workmanship. Very good experience and would not hesitate recommending Classic Fireplaces and technician Terry all of these types of servicing needs.
Brenda Peloquin
19.07.2023
Classic Fireplaces
Excellent customer service; had some issues with a fireplace purchased almost 6 months earlier from Classic Fireplaces. After attempting to remedy the issue with the manufacturer, Helen agreed to refunding the purchase price in full. I couldn't have asked for more. Many thanks Helen!
John Webster
19.07.2023
Classic Fireplaces
We finally replaced our old wood burning fireplace with a beautiful gas insert. We couldn’t be happier with the choice we made (locally manufactured) and the service we received. Helen and Pete provided a great selection of products with no pressure sales and the installation was seamless. Professional, courteous and knowledgeable. What more could we ask for. Oh and all performed during a pandemic.Thanks folks
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649 Archibald St, Winnipeg, MB R2J 0X9
Classic Fireplaces