Apple Self Storage - Barrie South

BEWARE!!! I Rented a dry, non-climate controlled unit for one year and during the year I visited the storage unit several times without incidents. On my last visit to empty the unit, it was fine until I reached the back portion of the unit. There were several puddles of water, lots of mice droppings, and even a huge dead rat! Lots of valuable things were ruined. I would AVOID AT ALL COSTS, unless you don't value your belongings.

Used them twice for a number of years when I moved back to Barrie. Great customer service. Never had an issue with the units. Call to check availability and you have to catch them during office hours.

Excellent service, Rob was fantastic to work with.

Rental rate has increased nearly 50% in just over a year.. and very little advanced notice given

We have been using this storage address for about 6 years now. Recently, Apple Storage took this business over and in doing so, immediately raised their rates by $30 per month! $30!!!! Shortly after, we started receiving harassing calls (on the payment date) from the manager saying payment has not yet been received!!!! On the automatic PAYMENT DATE??? We have Apple storage set up on automatic payment for the 1st of every month and on the 1st of every month this payment goes through. I tried to explain to the manager that this is inappropriate business conduct and to please stop calling us on the payment date. We pay our bills on time, all the time, and in actual fact, given our incredible payment history, they should NOT be calling us at all! Why would the manager not recognize this? I understand that he may be having problems collecting from other customers but we are not those customers!!!! He called me again today, Sept 1st, 2022 to inform me that he hadn't received his payment yet! It's not even the end of the flippin' day! I got quite upset with Rob this time around and he actually suggested I cancel my contract with him. What?????? So now he's suggesting to just throw our business away? Business that pays on time, all the time??? AM I missing something here? What happened to customer service? We are solid customers!!! And just to be clear, I checked our business account today, Sept 1st, 2022, and of course the payment went through...as it always does. Jeeze, makes you wonder what's happening out there when a business owner/manager is willing to throw solid, good paying customers away because he is challenged on his lack of business ethics. I have to say that the previous owners were amazing. We really enjoyed doing business with them hence our long term business relationship.

Driveways are in very bad condition. Every building is numbered the same, starting at 1. So that is confusing. But the ground level, outdoor access is convenient to drive right to own unit.

There is a reason this is the lowest rated place in Barrie. Pot holes, puddles, and rotten Apples for management.

Only been using multi units since 2003. NO problems Yes there will be water to a point due to weather change and concrete. Smart thing to do is put everything on skids that U dont want to get any wetness.

Good and friendly Storage facility. Good place if you have a Truck, Jeep or something to be able to get through the ruts and ponds in the roads. Wear your rubber boots and don't be afraid to get muddy.

Excellent service. Great explanation and demonstration of facilities. Clean and easy access.