Kim's Alteration & Repair

Thank you so much to Kim for helping me on a rush basis when my pants zipper decided to completely break today! She got a full zipper replacement done in half an hour despite at least 5 other customers popping in and out with requests of their own during that time. You saved the day, Kim!

Kim tried to save me money by offering a less expensive option than what I asked for. I appreciated that! And the work was well done and on time.

For anyone working in the financial district, this has to be one of the most convenient spots for clothing alterations. My coworker and I often come here to drop off different clothes and Kim takes us in quickly, knows which job is to be done, and we pick it up in the next few days if not the next day. I was afraid to go here at first because the inflated prices of just about everything in the area, but the prices are definitely decent!Yes you will have to pay upfront before any work is done, but I have only gone for minor alterations anyways (pants, skirts hemming) and can trust that it will be done accurately.

I HIGHLY DO NOT RECOMMEND THIS SHOP!First, the lady is just rude! She wanted me to pay before the alteration, but when I questioned her on it, she said, it is my business

Work was CROOKED and staff is ABUSIVE!!I needed to get a bridesmaid dress shortened and taken in at the waist. When I got it, the waistline was noticeably crooked and loose on one side. I facetimed my mom in the change room to ask her what thinks. She said it looked ok from the video, so I left.I had 1 week before the wedding so I went to another seamstress the next day. The new seamstress told me the waistline was OVER AN INCH OFF!I went back to ask nicely if there can be any compensation. The owner and seamstress claimed it was MY FAULT because “I stayed in the change room for an hour talking to my mom and said nothing to them”. She failed to understand that I was on FaceTime for so long because it didn’t look right. I couldn’t trust them at that point and was in a rush to get this done properly. Instead of humouring me, the owner was laughing, screaming and talking over me. She also continually stepped close to me physically. Her pitch was so loud people outside the store were looking. It all became my fault because I took it to someone else instead of letting them potentially ruin it more. Even if they didn’t refund me, which wasn’t the biggest deal, they were abusive and refused to listen. Had they just nicely said I needed to tell them at the time to get a refund, I would’ve accepted that. Instead, they became very aggressive.The owner will completely deny this but the photos just prove my point that is it crooked!!

Convenient location. Great place to fix buttons, tears, etc. Good price point for minor repairs and I have no issue pre-paying given my previous positive experiences

This is my favourite alternation place. I have been going here for years to get dresses blouses and suits tailored and everything always ends up exactly as I like it.

She altered a bridesmaid dress of mine, fixed a rip in another dress, fixed multiple tears in an expensive winter jacket and altered a dress that was too loose. Each time I was met with professionalism and high quality of work. Ms. Kim understands what I want each time and is able to also give me recommendations on how to make my clothes look better if needed. Her professionalism and workmanship are well worth the money. The clothes she's altered have lasted a long time and I get compliments on the fit afterwards all the time.

If you work in Torontos financial district then I would highly reccommend Kim. Great quality work and always on time.

I have never posted a review before but I absolutely had to for Kim's. I dropped my lace gown off for hemming early this morning. For those of you who don't know, lace is not an easy fabric to work with and it was a mermaid shaped train to boot. I needed a rush job for tomorrow afternoon and they had no problem with that. The younger lady there took a lot of time and care in pinning/fitting and basically asked my opinion for each pin she put in the dress. I didn't have cash on me (they do not accept credit unfortunately) so I said I would come back. I went back at lunchtime with cash and found out my dress was ready - a full day early! They did such an amazing job - it is hard to tell that the dress has been altered even though it started out a good 6 or more inches too long. My wallet was equally pleased - $40 for a not-so-simple alteration was well worth the price and very competitive for the downtown core. Both Kim and the younger woman were incredibly friendly and professional and I am very impressed with the quality, timeliness and value of their work. I would highly recommend Kim's to anyone looking for quality alterations!!