Soleil des Iles
289 Reviews
$$
- Friday12–9 PM
- Saturday12–9 PM
- Sunday12–7 PM
- Monday12–8 PM
- Tuesday12–9 PM
- Wednesday12–9 PM
- Thursday12–9 PM
About the Business
|
Contacts
Hours
- Friday12–9 PM
- Saturday12–9 PM
- Sunday12–7 PM
- Monday12–8 PM
- Tuesday12–9 PM
- Wednesday12–9 PM
- Thursday12–9 PM
Features
- Delivery
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- Takeout
- Dine-in
- Wheelchair accessible seating
- Healthy options
- Small plates
- Lunch
- Dinner
- Washroom
- Casual
- Groups
Recommended Reviews
jrexantus
13.09.2023
Soleil des Iles
Stop supporting this nonsense!I have been going to Lucien for years and had hoped with recent talk with new management that my experience would finally be good. BUT NO!!!! Today, We pre-ordered and were told that the food would be ready in 15 min! (the usual BS)!!! When we arrived the older female employee acted as though it was the first time we’d spoke..She was rude and unprofessional. She acted as if i had disturbed her sleep. I will not return. There are other options in the region. We need to stop going there and hit them where it matters. the bottom line"! until such time
David Roberge
06.09.2023
Soleil des Iles
Renovations provide a better vibe and increased professionalism to the place. Food is excellent as usual, and prices are fair
Orelie
31.08.2023
Soleil des Iles
The food is fantastic! It’s probably the best griot platter you can find in the city. I won’t lie, the customer service isn’t always great (they can be pretty slow) and the restaurant is in a rundown area, not super pretty inside, but it’s more of a “hole in the wall” takeout spot than fancy dining establishment. Call in advance, don’t be in a rush and expect incredible food at a good price. The restaurant is always full of people waiting to get an order, especially Haitians. You know it’s good when a restaurant specializing in an ethnic group’s food is popular with people of that same ethnic group. Soleil des Îles reminds me of those memes online that say if the restaurant is packed and there’s no bells and whistles, the food will be delicious. It’s true in this case.
Frenchie Labelle
26.08.2023
Soleil des Iles
The Griot dinner was awesome staff was so sweet 10 out of 10
Mylaine P
24.08.2023
Soleil des Iles
I've been eating here for years and I've decided today that I'm done. Rude, slow and not that great to continue receiving poor service. I highly recommend Bon Goût in Orleans. The food is made on time and their debit/credit machine always works. They also greet you and thank you for your business which was never something I felt going to Soleil des Iles.
Patsy McCarthy
21.08.2023
Soleil des Iles
The worst food I have ever eaten. We ordered chicken and a fish dish. We got beef that was like leather with no seasoning. Rice was a week old. We through it in the garbage.
Jay T
17.08.2023
Soleil des Iles
The food used to be so good before but the quality has gone down a bit. Too salty! The customer service is Terrible. Yesterday, people waited over an hour for their food. Even the ones who called ahead. They need to be more organized and hire more staff. They need to care about their customers more. They are known for having the best Haitian food so they don't practice customer care properly.
Lonnie Shaw
10.08.2023
Soleil des Iles
Honestly the worst service I have ever had in my life. They take forever to make your food and then are rude when you ask about it. From the minute you walk in you feel unwelcome, Especially if you are white and don’t speak French. I stopped coming here for 6 months because of the service. I came back today for the first time and although the service was 100% better, the food still took forever, because I knew the service was very slow in the past, I ordered my food for pick up and then waited30 minutes to go and pick it up. I still had to wait another 20 min. That’s 55 minutes I waited for my food. My advice is to always have someone at the front. It’s getting better but stil a lot of work to do
Mac Kim
23.07.2023
Soleil des Iles
Trust me it’s better to go elsewhere. I have tried to support this place but they make it impossible. Rude service is an understatement, decor is terrible, & the food may be good at times but it’s not consistent. I’ll stick to other Haitian restaurants that apply the basics of customer service.
Shawna Wallace
23.07.2023
Soleil des Iles
Every time I visit Ottawa, I have to get Haitian food as Toronto doesn’t have many spots. I walked in and the lady at the front was not only RUDE but ignored me and took peoples order that came after me because they spoke French and I didn’t. I walked right out!!!! I will NEVER go back there again.
Add Review
Map
287 Queen Mary St, Ottawa, ON K1K 1X1
Soleil des Iles