Oak Ridges Medical Centre

This place doesn’t even deserve one star!Just awful! It said it was open online until a certain time and I arrived 2 HOURS before it’s posted close time and they said they had closed early due to current wait time. It’s just the utmost bare minimum form of health care. They needed to ensure they were “done” by their close time versus actually accepting patients until their close time. I have been here before and one time they did not send my urine sample out for testing (just lost it apparently), second time the doctor was basically asking me what I wanted to do and not providing me any guidance at all. This is the last straw, will never return. There is no care here.

Dr Varenbut has been my family’s doctor for few years now. I’ve changed my life for the better with his care and advice. Highly recommend the clinic as they’re prompt to follow up. Not many stand up guys left, so I’m happy we’re under his care.

Don't ever visit. No matter how dire your situation. Your just a number in their files and they forget to call you no matter what the situation. Stay away!!!!!

I went here on at Saturday at noon, I expected the worst, and was so pleasantly surprised, given that wait times anywhere can be expected to be an hour, I was seen in less, the receptionist was helpful, and honest about the wait time, they were patient with the several rude patients that were approaching them regularly, the nurse that did my triage was extremely friendly, and the Dr was attentive and helpful.

Overall Canada has gone downhill fast with Trudeau. Our healthcare system is a big problem. I am giving it two stars because it was better than the emergency room experience at McKenzie Health in terms of time. Doctors today are about volume and prescriptions not about actual care. It's health don't" care."

My 70 year old father visited this clinic on June 2, 2023 at 11:30 am. He was met by a seemingly unconcerned doctor who blatantly dismissed his OBVIOUS leg infection and told him to go home and wear compression socks!!!! To say I’m appalled is an understatement! Thankfully he went to a different clinic where a very concerned and competent doctor prescribed him with an oral and topical antibiotic and referred him to a cardiologist, as well as sent him for blood work since this was (and still is) a very serious medical concern! To make matters worse, my father called back this clinic to get the name of the doctor who was of ZERO assistance and no one returned his call! That’s ok though, I’m reporting the ENTIRE clinic for this disturbing experience! I’m beyond disgusted!!!!

If there was a zero rating , I would give this place . I couldn’t believe that the doctor yelled at me after waiting for 3 hours and said this is not an urgent matter in spite that the reception asked me about the reason of the visit to register me …..

Dr. Varenbut and team is excellent. He's been our family doctor for about 3 years now.The receptionist and front desk team are very efficient and professional. Easy to set up appointments and never had to wait during our appointments.Dr. Varenbut is quick to assess and diagnose, takes time to answer our questions and concerns.Thank you.

I will never ever bring my children here again or come here myself. I had two kids with me and they wouldn't let us in to sit. Wouldn't let us use the washroom.I had to change my daughter In the hallway!!!! We waited over an hour. No chairs had to wait in our car. Then I had to call to see if we were next. The nurse was so rude I was shocked. We had to go in the back of the building into a gross disgusting room clearly is a storage room covered in paint. The nurse kept huffing and puffing when I asked for a mask. She wouldn't even let my 4 year old go to the bloddy bathroom told me to let her hold it!!!! Kept saying we are next. Like that means nothing to me that we are next. And by law she can't even do that. It was awful. Staff is so rude. Doctor was nice. But never will I step foot in there again. No wonder they have awful reviews. DO BETTER!!!!!!!

I just received an email from my medical clinic. Stating not to walk-in to the walk in clinic. I have called this clinic, which includes my family doctor. The last 3 times I called this clinic they never answer the phone and the message tell you to always call back later. When I walked into the clinic cause no one answered the phone. The receptionist told me that I had to call in to make and appointment, to go to the walk in clinic, for which they never answer the phone. I went in cause I was having difficulty breathing. They only care about their family doctors not getting charged for patients using the walk-in clinic. Even though they won’t pick up the phone to book any appointments. All of their receptionists are rude. The ministry should take away this clinic license to be a walk in clinic.