Toyota on the Trail

First of all thanks for delivering the Car as committed well before the deadline. This was the best customer experience I have ever had from a car dealership.I highly recommend Toyota on Calgary trail to anyone in the market for a new vehicle. I will definitely be returning to this dealership for all of my future care buying needs.A Special thanks to Cordell and Shauna for a smooth process.Really appreciate it."

It’s been just a month since my husband and I bought our new vehicle RA4 hybrid at “Toyota on the Trail” I picked up 15th May with a full tank. We drove it almost a month. I refilled it last week at 850km. This vehicle runs very quietly without noise and economical. We thank “HARRY” who recommended this vehicle persistently. He was the best person that we were looking for like very honest and trustworthy sales person. I also wanted to say thank to “SHAUNA” who works at financial department helping us with a headache paperwork :)

Worst worst and worstSuch a bad experienceI would never recommend anyone to visit this dealershipThe first thing is that they are selling there cars with extra go auto benifits doesnt matter u want it or not.I paid 2600 dollars more on the original price for my corollaSecond i asked them for window tints it still has bubbles in itWhen i asked them they say this would go with timeIts been three months alreadyLastly this dealership opens at 7:30 AMAnd they gave me an appointment at 7 AM for first service todayWhen i asked them they had a word SORRYand after service they gave my car as it isJust gave a water splash and returned it…Not even the front glass was clean when i got it backI have all photos at the time of exit from the dealershipI really dont want anyone to fall into there trapPlease donot trust this dealership.I have added all the photos. This is just after the service

I had an excellent experience at Toyota on the Trail, and my sales person Jay was hands down the BEST to work with. From my initial inquiry, I let him know that, up to that point with other dealerships, my car shopping had been an extremely stressful experience, and he put me right at ease with him saying that that’s not the way he approached sales, and he stayed true to his word. This was my first time buying from a dealership, and I was exploring makes and models that I liked best and that would suit my family’s needs. Despite knowing I was shopping around, Jay never once pressured me. If I had a question or specific request, he always went above and beyond to meet those needs. My 3 kids had the opportunity to meet Jay on one of the test drives, and I was very impressed that he greeted them with a handshake and a big smile. During the test drive, he was very relaxed, and said pretend he’s not there, but was happy to respond to any questions I had about the vehicle and it’s features. When I said I was still considering other vehicles and I said I’d be in touch, he impressed me by simply waiting for me to contact him which wasn’t for a few more days. He was happy to communicate with me via text, as I wasn’t often available for calls during working hours. Finally, when I didn’t quite understand how the math I worked out to finance didn’t match their numbers, he slowed down and took the time to explain and show it to me AND to work with me to get to a number I’d be happy with. I cannot say enough great things about Jay! He is a rare gem, and I have no doubt he is going places because he has client interaction and understanding client needs including motivating factors down to a T. I really enjoyed working with him and will always recommend Jay at Toyota on the Trail to anyone and everyone who asks!Thank you Jay for everything! You understood the exact kind of buying experience I wanted and you delivered!!I also very much enjoyed working with finance manager Alex! She was very personable and made the credit application for financing very easy with a few laughs throughout.

Stress-free and smooth sale with my sales rep Gaurav Chadha, very cheerful and always smiling with a good energy will def visit him again to make future Toyota purchases. More than please that we got him to sell us our Camry. Easy transaction with the finance manager Benny Singh who went beyond in helping us take home our car.

Bought a used truck here. They were straight forward to deal with and didn't waste my time. Bobby was really easy to communicate with and was pleasant, knowledgeable and helpful.

Got my 2019 Subaru Ascent from them. Staff were quite courteous, even though the wait time was a bit higher due to the Boxing Day pressure. Bushra Gizaw was the sales advisor who was extremely professional from the word go and did go out of his way to assist me in locking a decent deal on the SUV with Halal Financing. Danielle, the finance manager, stayed back with me late in finalizing the deal with comprehensive warranty on it.Overall, a commendable experience and would recommend going to this dealership if you are looking for a brand new or a certified pre owned.Cheers!

Had a great experience buying a brand new Rav4. All credit goes to the amazing service from Bushrall. He has shown genuine interest in helping unlike typical salesperson. 100% recommend him if you are on the market for a vehicle.

My experience with Mark was fantastic. I originally went in looking for something different. He showed me a few options I may be interested in, but when it wasn't what I wanted, Mark was kind & gracious. After some thought, I decided to go back and check out the 4runner Mark showed me, I fell in love! If Mark had been an aggressive, pushy person who no longer wanted to serve me because I didn't see what I wanted, I would have never returned. Thank goodness he was not. This is the reason i went back! Mark was friendly, knowledgeable, and patient with me. He walked me through everything carefully and continued to ask if I had any questions. I highly recommend checking out this dealership. Go see Mark, he is great!

Very lucky to get the Crown Platinum here. Good service and fast approval. thanks