Travel Professionals International - Langley Travel Agency

Rob and Carol are extremely friendly and knowledgable, and helped my partner and I get back to Canada on short notice from Vietnam with our 2 cats. We are so thankful for the help they gave us, and would recommend their services to anyone!

I can’t say enough good about Carol and Rob from TPI Langley. We had a very time sensitve and complicated travel situation to get our Daughter and her Boyfriend to Canada from Vietnam. To say it was stressful is an understatement. They were not only our calm in the storm but stepped up and went way above and beyond to make sure it was taken care of. They are seriously amazing and we can’t thank them enough. They have been our saving grace for travel plans in the past too. If you are traveling you need to call TPI Langley. They are not only very professional but also compassionate ❤️

Can’t say enough about the support and service Carol and her partner recently provided. I Recently tried to make some booking changes by myself and the Airline was being completely unreasonable. Carol was able to use her influence and help the airline understand how unreasonable they were being.Huge Thank you for going above and beyond. Truly an exceptional customer experience. Highly recommend Carol at TPI.

Rob and Carol have been absolutely amazing in supporting my partner Brianna and I getting from Vietnam to Vancouver with our cats. Working for many hours making sure we have our cats in cabin and helping this journey be as stress free as possible during these very hard times of travel.100% will be using their services again when we want to and can travel.

On April 20th, 2022 my wife and I went to their office and spoke to Carol and Rob about booking a European river boat cruise. They both seemed to be very knowledgable and friendly and Carol told us that she would get back to us with some trip options and pricing. We didn’t hear back from them so on June 4th I phoned their office and spoke to Carol, she apologized for not getting back to us saying that they had been really busy. She then told us that she would get back to us once again with some options and pricing but it is now August 8th exactly 3 months and 19 days since we originally met with them and we still have not received any follow up by phone, email or text. Would have been nice to at least have gotten some kind of communication from them stating that they were still working on it or to get some more feedback from us or that they even remembered us.I’m glad to hear that they’re really busy because they sure don’t seem to need our business which we will be taking it elsewhere.

Blue water, nice beach and relaxing. There are a lot of choices, but people like Rob can help make the choice easier. Thank you Rob and TPI Langley for helping us with our vacation choice and following up on the details. It was a great trip!

UPDATE: Since Google doesn't have a reply option I will just respond with an update. Not only are you unprofessional, you are also a liar! When I visited your office you said it would cost $100.00 per person for you to do this work to which I promptly agreed.( first lie! You were doing it for money $200.00 to be exact. )Never did you hint or say that you only did air travel for existing customers. ( lie number 2!) How do you expect as you say, recover from over 2 years of losing so much money" if you don't want new customers?!And last but not least

I went in with a few questions and a slight idea of where I wanted to go with my husband, and Robert helped with everything! I feel confident that I not only got a great deal but also with an amazing resort and perfect flight times. He is very friendly and trustworthy and would recommend this place to anyone looking to travel anywhere. I am so glad that I decided to book using his help, I no longer feel stressed out and can now just focus and our upcoming vacation. Overall just an amazing experience!

Carol + Rob @ TPI Langley, these folks went above and beyond when we hit a few flight issues before our Mexico vacation. Rob had everything sorted out in no time. Considering this was our first time using them, we will be returning to them for our next trip and highly encourage anyone looking for a solid travel agent to choose them.Thank you Carol + Rob!

I honestly can’t say enough about how awesome carol was !!! We suffered a pretty bad lost Christmas Eve so we reached out to Carol and booked a trip very last minute to get away. She was very attentive and helpful. She also spoke to the hotel and explained what had happened to us and they treated us amazing. I have never used a travel agent before and now we will only book trips with Carol. The resort was just what we needed, a little hidden gem with a nice quiet relaxing theme. Thanks so much Carol you were great ! :)