Bubbles And Bows Pet Services

The staff and facility are Amazing! Our Lassie dog came home soooo soft and fluffy, and her fur stayed super soft for weeks! They take such good care of our babies, that I didn't even have to worry about how they were doing while we are on vacation. I knew that they were happy, had access to food, water and the facilities" when ever they wanted and I knew that they weren't bored because they got to go to Doggy Daycare during the day."

My family has been taking our two dogs to Bubbles and Bows for nearly six years now for all our grooming, daycare, boarding and training needs. They take incredible care of our dogs and we take one of them to Daycare nearly every day and he absolutely LOVES daycare, and we completely trust Bubbles and Bows to take great care of our pups, whether it’s for grooming, boarding or daycare for a day.Toni is an incredible owner and cares for these dogs like her own, in our many years of taking our dogs there we not once have had a single doubt about leaving our dogs in Toni's care. Toni and her team go above and beyond to make sure our dogs have the best care possible. Toni’s love and passion for dogs is clear and abundant every time we walk through those doors and we are incredibly grateful for everything she has done for us, and our fur family.Bubbles and Bows is a gem in the Grand Rapids community and we feel lucky to be able to bring our dogs here. We know, as many people with pets understand that our pets are part of the family and that you want the absolute best care for them. Over our six years bringing our dogs, we know that Toni and the team provide the best possible experience for us, and for our pups. We just want to thank every team member at Bubbles and Bows for everything they have done and continue to do. We look forward to many more years bringing our dogs to Bubbles and Bows.

BEWARE and DO NOT kennel your dog at BUBBLES and BOWS!I waited a week to post this. One reason is that I did not want to post in spite, and did not want to wrongfully make an accusation. After 7 days of 'sitting on it,' I have decided to post in the hopes that other dog owners will not encounter the same fiasco that we recently did after putting our dog, Josie, in the kennels at Bubbles and Bows.Here are the order of events:Josie was kenneled with Bubbles and Bows on Thursday, 9/2 and picked up the following Sunday. My daughter picked her up around 12:30 that Sunday. My daughter went through the Caribou drive-thru before heading home and stated that she looked over and saw a spot of darker, dried blood on the area where Josie was sitting. She immediately came home to show me and I took pictures (see 1st and 2nd picture).My next action was to call the on-call vet to see if we needed to get her in that day for stitches. The on-call vet reviewed the 2 pictures that I sent her and indicated that SINCE THE WOUND APPEARED ABOUT 12 HOURS OLD, WE COULD WAIT UNTIL THE CLINIC OPENED MONDAY TO GET HER IN (indicating that any bacteria that was going to enter the wound would have likely done so already, and that if we could keep the wound clean and dry, it wouldn't hurt anything to wait until the morning. We scheduled for the next day.In the meantime, I had a conversation with Bubbles and Bows' owner. She was adamant that she did not observe any wounds on Josie and that she had personally played with her in the kennel that morning. In ongoing texts with her, she indicated that she had reviewed the kennels' cameras and that she did not see any footage that indicated any harm being done. In a nutshell, she did not believe that the vet could possibly be correct (regarding the timing of the wound) and stated that Josie must have been harmed in the vehicle riding home OR once she got out of the car to make her way inside the house. It was clear that no responsibility or attempt to 'meet half-way' was going to happen.The next day, we took Josie to the vet. The bill came to $527.49 (see pictures #4 and #5 for the sutures, and picture #3 for the vet's medical opinion). I went to make a Facebook review but noticed that these are turned off for Bubbles and Bows. My son and I then checked some Google reviews and read that in recent months, another dog came home with multiple cuts on it. The owner does respond to all negative reviews and in one instance, told the owner that he must be mistaken and that she had no record of having his dog at her kennel.I will probably never know what actually happened. I am certain that I will NOT be returning to Bubbles and Bows again - neither for kenneling NOR for grooming. I hadn't wanted to go to Bubbles and Bows in the first place as we have noticed that Josie tends to shake upon entering and appears somber when leaving. Her behavior has been completely opposite when attending the Itasca Dog Lodge where we observe her being happy to get there and happy upon our return. It says something that when I called last minute, Itasca Dog Lodge was already booked, but Bubbles and Bows had immediate openings.Take care of your pets!And have a great rest of your Labor Day weekend!

Refused to groom my bunny any longer because I missed a few appointments due to personal issues. I always try to tip well and then was told that they no longer take bunnies. I feel bad for missing appointments but I don’t know what I’m supposed to do as I’m not sure that any other place in town takes bunnies. Not angry. Just don’t know what I’m going to do :(

We recently moved to the area and needed to find a groomer for our four dogs, all rescues. Our dogs have personalities and need patience and specific care. The staff were so friendly and showed real care. They called and gave us updates and our dogs were very calm when we came to pick them up. Not to mention, the dogs were clean and their cuts were cute but practical to their needs. Bubbles and Bows is our new go to, I'm sure their kennel services and just as wonderful are their grooming.

We've been clients several years now and couldn't be happier with the grooming & daycare services. Staff generally greets our dog by name and our little guy is so happy to be there. I highly recommend to my friends and family

Love this place...they always take great care of our dog and she always comes back exhausted from playing hard.

I have been repeatedly disappointed with this groomer. First you do not leave leashes on dogs when crating them post grooming. They will eat them. We had to take our dog out without a leash but don't worry they asked if we wanted to buy a new leash from them, and not at any sort of a discount or apology. I have seen the work they put out on dogs and I would never trust them with an animal I own ever again. The fans on the dogs look butchered and uneven and are missing chunks. Sore paws from poor nail trimming technique from the groomers. I would look elsewhere because while everyone says there is one groomer there that knows what they are doing the rest of the groomers leave everything to be desired.

Bubbles and Bows has always gone above and beyond to give us great service. We have boarded our pup, attending many days of puppy daycare, and today Toni got our pup in for an urgent bath after a smelly skunk encounter. I can truly say that I feel like this team cares about my dog and would highly recommend this community to give Bubbles and Bows a try!

A fair bit more expensive than what was previously quoted (though it wasn't in-person when I asked, so there wasn't as much info for them to work with) and services rendered, but overall happy with how it went! She was so happy, looks so pretty, and smells great!