HiTech Bay Inc

Ordered a computer from them on Newegg. They shipped it with a fan loose, bouncing around inside the tower, slamming into other components. Customer service radically unhelpful. Might as well be non-existent. Had to go and hunt down some screws to do their job and connect the fan properly. BEWARE!!!

I bought Aqvin gaming pc from bestbuy. Tecnocanada customer support team was very prompt to my questions. Good deal with 8gb graphics card under 900bucks

I went with my father to get a monitor. We had to wait for a while in the front desk as there was no one to attend us. Then they came and showed us some monitors. We had the chance to check the monitor if working or not. Then we got this new brand 32 Acer monitor. Thank you for the service:)"

Package arrived ahead of promised delivery date and no items were missing. Contacted seller twice, once to ask for a tracking number and the second time to them that the computer arrived and was working beyond my expectations. I am pleased with this purchase and customer support. Will buy it buy it again from the seller!

Recently bought a refurbished macbook, works well, it ran catalina but I updated it to ventura and surprisingly runs well on the mid 2012 macbook pro. I ordered it knowing it was in “fair“ condition but they did add a protective skin to hide the scuffs and honestly that was a great idea, i was gonna order a new body shell but that works too! If anything goes wrong, i know these laptops are far more easier and user friendly when it comes to repairs that I can do them myself if needs be.Quick update, original battery needed to be replaced and thankfully these old macbooks are user friendly and easy to replace. New battery is in and is holding well with the charge. I unveiled the protective skin to see if there was any scuffs, surprisingly there was none, and the fair" condition seemed to be almost perfect condition! Thank you for this amazing macbook pro"

Ordered a Dell 8100 studio from Hi tech had issues with the computer and returned it for another computer, but it seems i was returned the same computer as it showed the same blue screen of death. Did this one more time and still had issues, so got a refund.Service did respond fast and returned my refund with no restocking fee.Bought a new computer at Best Buy had zero issues after that

Worst setup and quality, if someone need good PCs go somewhere else. I have worked in there as a technician there for a while bcz most of them in production and in Warehouse don't have any idea about what is a computer. Then hope everyone could imagine what's the situation of the output products, if you don't want to messup with shipping back and forth please don't be their customer.Working experience was really terrible they need an educated guy at the very end as a QC tech so they could tolerate all mistakes from the beginning stage of production and he need to be a general labour who perform all duties. I felt it like a local market where people work without any safety protocols or regulations not a healthy working environment. Management is not taking responsibility for anything in either ways, hope this would be helpful for everyone.

I Purchased a refurbished PC from best buy online from this seller. First off the shipping by UPS was a absolute nightmare. Then when I did finally get the PC 4 days later than it was supposed to arrive guess what? it was defective!! Now I've shipped the product back & I'm being told it takes up to 5-7 day's for my refund to go to my bank account. I'd give this experience zero stars if I could. If someone buys a PC at $685 after taxes it should have been fully tested prior it being shipped out! I shouldn't be told I need to reseat ram or go through hoops to have it working as it should come out of the box that way.

Purchased a $1000 computer through this company on Best Buy marketplace. Exactly one year after the purchase the screen shut down and needed to be replaced. I called the customer service and a person who told me his name was “John Godwing” (Definitely a fake name trying to protect his identity because I was clearly upset with the customer service) told me I have to fix it myself because it was “my fault”. I asked to speak to a manager because I didn't accept that resolution. He then refused to give me a manager, refused to give me anyones contact information then proceeded to hang up on me! Absolutely disgusting customer service and clearly not great products if they are failing one year into light use. Still hoping this can get resolved and I just got a bad customer service representative I will be revisiting this review with updates.This product was described as “refurbished (grade A)” Which I took to be the best possible condition of a refurbished product but the customer service representative kept insisting it was actually “good” condition and not “grade A” witch is incorrect. Like I said I hope this can be resolved and I will be revisiting this review with updates.