Balsam RPM

Excellent Service! Highly recommend RPM in Coboconk!Fixed my boat when they said they would, and it even cost less than I expected. Dawn and the staff are honest and helpful. They explained to me something I had been doing wrong instead of selling me new parts that I thought I needed. Great Job! thanks, John

We rented a boat from Balsam RPM and it will be the last time my friends and family use their services. When we were signing up to rent their boat, they were extremely nice. The worker who is supposed to show us damages to the boat prior to releasing the boat to us, did not. In particular he didn’t show us the propeller’s condition. When we returned the same worker told us the propeller was brand new and now it has some damages, he said we would have to pay for it because it’s the first time the boat went out with a new propeller. I disputed this and the manager who came out to speak with the worker where I over heard the boat had been rented prior to us renting it out. The propeller was in fact not new, the last person who rented it could have damaged it. I asked the manager if he thought it was their policy not to show clients the propeller prior to the boat being rented and check only when it’s back? The manager told us that I shouldn’t have signed the contract if I didn’t check. The manager in no way acknowledged their employee needed training to make their clients feel comfortable when the boat goes out by showing the propeller to clients. Instead it is their policy to hide propeller from clients and then claim damages and charge clients. A $300 boat rental turned into a $500 boat rental because of an employee who lacks training and a manger who thinks it’s okay to stick people with hidden damages.

Rented a boat there for the day, super friendly staff. Called with only 1 days notice, they brought a boat in for me from another location. Good rates on the rental, and again. Just polite friendly and helpful staff. 100% recommend giving them a shot.

Great service. We've been taking our boat in for many years. Always friendly, honest, reasonably priced, and reliable.

Booked a pontoon boat on the Wednesday before a long weekend, was happily surprised it was still available. Initial call to discuss with Bri was a super easy process. When we showed up we were on the water within 15 minutes after loading some of our stuff and signing the papers, the guys who helped us get set on the boat made sure we were comfortable. We were setup with a 3 week old pontoon boat, it was a smooth ride with plenty of space for the 7 of us on there. They also have detailed maps of Balsam in case you need it.The price was a little bit more than you might find at another marina, but after this experience I'd definitely go back to RPM.

Rented a pontoon boat right at the end of the season with some friends for a fishing day on the water. Boat was in pristine condition, staff were great and easy to deal with. For the life of me I can't understand what negative reviewers are talking about?? This was the easiest experience with no nonsense whatsoever.Balsam Lake absolutely has some shallow and unpredictable areas to it, so if you don't know the water you should run the Navionics app on your phone or tablet for accurate charting - then maybe you won't damage the propeller?? It's not rocket science, folks. Balsam RPM are great to deal with and I'd do it again in a heartbeat.

Very busy place. Had minor issues getting hold of the team for some answers, but has been resolved in a professional satisfying manor. Will be a return customer. I do have to admit the girl that picks up the phone is not very helpful. Wish she had a better attitude. I prefer to deal with Dawn only.

Great people great service so far! Purchased a new boat and motor from Derek at RPM Coboconk he was amazing to deal with very knowledgeable and personable. Dawn has been great as well to deal with keep up the great service guys and you will have a raving customer for life!

Their customer service has been amazing my last two visits , rental rates are great and the vessels are always clean gassed and ready to go upon arrival. Balsam lake is also great for swimming and fishing