Vancouver Women's Health Collective

I'm from the USA and have been to this location three times and received excellent care from the Nurse Practitioners at no cost. If only we had a place clean, friendly and free like this in my country.

Did I go to a different place from everyone else? I had a terrible experience, traumatizing. The website is a big lieThe volunteers were great, the nurse practitioner was beastly. I was raped, I wanted to see about a rash I'd gotten, and she acted as if I was a huge inconvenience, as if she didn't like me from the start.She looked at the rash, said It's not scabies

Sonja Rietkerk is absolutely wonderful! She made my experiance as pleasent and as comfortable as it could have been. She answered all my questions and sent me away with great advice and wonderful resources. The women in this facility go beyond in putting your mind at ease. All the staff prioritized my needs in the most thoughtful ways possible.

Great clinic, I got a free and fast walk in prescription. Attentive staff and homey atmosphere.

I WAS REALLY LET DOWN. I WANTED TO FIND A HEALTH CLINIC THAT TREATED ME LIKE A HUMAN, BUT INSTEAD I WASTED MY TIME AND WAS TREATED LIKE AN INCONVENIENT IDIOT.I needed prescription refills for drugs for mental health issues. As I had bad experiences in other health clinics I thought that this place might be the answer to my prayers. I phoned Thursday afternoon to see if I could get an appointment, but they did not have any before my prescriptions ran out (annoying, but not their fault). I was told that there were some walk-in appointments the next day starting at 9.30am and I would have the best chance of getting one if I arrived at 9am (sounded fair to me). So I arranged the morning off work and made special travel arrangements to get there.However, when I arrived I was met by a rude and condescending staff member. She told me that the nurses had changed their schedule and were not going to be in until around 11am. When I mentioned what I had been told the day before, she just said “… the nurses sometime change their schedule”, as if I was stupid and this was something I should have known.I made special arrangements to get there because of information THEY gave me, and now I have to work late to make up time, I still have to find a clinic to get my prescription refill AND I was made to feel like an idiot. I am so disappointed.

I can`t imagine going anywhere else. The nurses, staff and volunteers are patient, compassionate, friendly and kind. The nurses take their time, and are so thorough. I love it here!

Whoever answered the phone could not have cared less. Clearly some sort of secret society.

Highly recommended. Better than any walk in clinic I've been as here they want to help and treat you genuinely. The Nurse Practitioner is very attentive, competent and helpful. Thanks for all your help Vancouver Women's Health Collective!

Nice staff and nurses, good service overall but one must be early to get attended.

Came from out of province and the staff was friendly and accomodating. No extra paperwork or forms, they just saw me as per normal. They even had a box for no health card so they maybe accomodating to those without valid health cards but cant personally speak to that. Nurse practitioner and her NP student were great and very thorough.The neighbourhood seems a but sketchy. Lots of signs about injectable drug use, HIV services, and addiciton outreach seem to indicate this is a large part of either their clients or just the neighbourhood in general. Wouldnt want to be in this neighbourhood at night but during the day when you'd actually be going there its fine.Call ahead as they only have a few walk in spots so be waiting when they open to ensure you get in. Also they require you to physically wait for the appointment there which can take an hour or two. But again they are kind and accomodating while you wait, and you get wonderful and compassionate care once you get in, so worth it in my opinion.