Brady’s Pool and Spa Care

Nice to work with a fair and experienced person for pools like Brady. Very impressed with David's workmanship in installing my pool liner and skimmer replacement.

Absolute best customer service! Brady was extremely helpful in diagnosing and fixing my multiple spa issues. Very available with excellent advice and multiple options. Customer for life!

Great customer service! I bought a new hot tub and needed complete care kit and instructions on start up. Staff were kind enough also to write down all the instructions as to chemical treatments on an initial start up and weekly maintenance.

Refreshing and wonderful service and care.That is the reason that Brady's has been around forever serving customers for years and years.I had a recurrent pool issue that was rectified by Brady - he was thoughtful of the issues surrounding it, knowledgeable of the science, his service staff were great. We followed his recommendations and our issues are now fixed and in the past.He could have charged us more, or gouged us for supplies that are difficult to find as some other companies are currently doing. His prices are definitely fair as is he.As well, as COVID is currently causing a serious time delay in most construction businesses, Brady was able to help us on the spot with a few quick visits to rectify different issues. No delays whatsoever with servicing and installation - amazing.If you are looking for a honest, fair and reputable company, run, don't walk to Brady's Pool and Spa Care. Support his business.

The best in the business and is the gold standard for pool related concerns. They were very accommodating when we needed the pool opened early spring. The technicians are knowledgeable and when they open and close your pool, all the equipment were cleaned thoroughly and neatly stored. We used two previous companies within the local area and although they were good too, Brady’s Pool did not outsource the work and their professionalism stood out. With every pool opening, our pool was always sparkling and they were able to accurately pinpoint any issues or were eager to teach us how to maintain the pool. They are definitely worth the price as they do the job well every time we used their services.

Highly recommend! Great Team. Very knowledgeable.

I was so pleased that Brady’s had the part I need to fix a leak in my hot tub as it’s winter and couldn’t wait for an online delivery. I understand it’s hard to operate a business during a lock down. When I arrived at the store after speaking to a nice man on the phone I was served by a very unpleasant girl, who insisted on showing me how upset she was that I came to purchase a part and had to serve me, she was extremely rude both on the phone and when she came out to meet me. Besides the poor customer service though, I was very happy they has my part in stock.

We are so happy with our swim spa and the excellent service we have received from all of the team members at Brady’s!!! They have a zero pressure sales approach and ensured all of our questions were answered so we could make an informed choice. Having never used a swim spa before we liked the ability to try it before which helped us make the decision and it’s the perfect option for our family! They supported us through the whole process including finding contractors (who were also excellent). Everyone is so knowledgeable, kind and happy to answer all of our questions!We got the 14X swim spa and we are beyond happy with it for our family of four. It’s feels bigger than you would think, is very well designed and so much fun!!!

I am still in discussions with Brady's so this review may change for the better or worse.I bought a spa with a 4 month delivery schedule. Promised to be delivered hassle free to my backyard. Arrived in 4 months but didn't fit as expected into my yard way and was repeatedly blamed for being stupid even though they never measured once. Sat in my driveway overnight but much to their credit, they hired a crane to have it lifted into place the next day.Next problem was that the new spa was defective and made an incredibly loud and annoying sound when running and a smell of burning rubber was detected as well. No immediate fix was made and no immediate response was made as to whether the spa was safe to use for my family.End result: 2 weeks later a brand new spa is shut down and unusable and we get hums and hahs about what could be wrong.Did I mention that they demanded 100% payment before delivery and hasn't offered to return any of it?Brady's. When things go well, they accept the praise and good reviews. When things go badly, they fold quickly and ask for your understanding. Take your chances.