Enterprise Rent-A-Car

Great experience renting a car from Enterprise Orangeville location! I was given a very nice and clean black Kia Forte sedan. I received very prompt, friendly and professional service from the staff (tall guy forgot to ask his name apologies hehe) there. I was also offered a ride to my desired spot after I returned the car otherwise I would have to call an uber spending extra money. This was very nice of them. Looking forward to use their service in the near future. Best wishes!

Could not be more please with the level of customer service I received from Scott and the crew at Enterprise Orangeville. After my car accident, they handled everything involved with getting a rental vehicle including arranging pick up, my preferred vehicle in spotless condition and in less time than originally expected, I didn’t even have to make one call. 10/10 would recommend!

Very Happy with the excellent service provide by Enterprise with our recent automobile claim. Personally driven from Carstar, repair shop, to their office, for completing the paperwork. Well taken care of by Matt, who was quite helpful & friendly. Very please with the vehicle provided. Follow-up was provided by Shahrukh, after vehicle was returned. Great all-round staff. Thank you. Peter & Teresa Duncan

Expected better than a Elantra with warped brake rotors and temperature issues where the A/C turns on with remote start and car says 40 degrees Celsius outside in winter. That purchase was over a month ago last year and you bill me now ?? How long you keep customers CC on file for your convenience for billing charges ????

Very professional, excellent customer service, clean sanitized cars. Mr. Shah Rukh (I apologize, Idk exact spelling of his name) was above and beyond in customer service.I noticed his friendly personal rapport building was with each and every customer. Even the small things to connect with the customer, goes a long way for the customers. It felt more of a family owned business giving each customer 110%, rather than a big box business rushing customers in/out the door.We had drove an hour to Orangeville, and it was almost closing time. I had my two toddlers with me, and he still managed to help me with returning the car.Both an employee and a customer helped me to lift my kids stroller onto the 2 stairs into the building. Only thing would be even better, if there was a wheelchair accessible ramp.My car insurance claims adjuster had up and left the insurance company & didn't tell us clients he left. Because of this, there was delay in communication from my insurance company. But Mr. Shah Rukh and my new claims adjuster, were able to resolve this situation, and in a very professional manner too.Also the employee who dropped the car rental off, as well as an employee over the phone, also were both very professional in explaining that they didn't have anything to do with our insurance company delay (at the time, I wasn't aware my insurance claims adjuster had left the company). But once my insurance company got on board, then it was pretty quick with getting the car rental.Very professional, clean, and fast service! A+++ 110!!!!% Thank you !!

I had my car totaled by someone a few weeks ago and my insurance set me up with the local rent a car in order to obtain a vehicle while my claim was being handled.Almost immediately after being in contact with my insurance company Matt from Enterprise was in contact with me about setting me up with my rental. I was shocked by how fast all of this had been organized.They were able to get me on a waiting list and provided me with a vehicle as quickly as possible. Anytime I called to check in the staff was friendly and helpful.Both Matt and Shaharouk were absolutely lovely to deal with. Answered any and all of my questions and had a great attitude while doing so! I would highly recommend this location to anyone on the area in need of a rental. Very professional and supportive as well as incredibly helpful.

Excellent service !! Matt, and his staff go over and above. They are prompt with calling you back. Matt also stayed almost 30 mins after closing because I was stuck in traffic and couldn’t make it back in time.Great great customer serviceOverall very impressed with the dedication towards their customers.

Excellent Service - Will definitely be back - they went above and beyond - Matt the Manager was fantastic - thank you

From reserving a vehicle by phone, to pickup and drop off everything was very good.Knowledgeable staff, clean vehicle and driving me home after returning the car to enterprise was all 5 star.Hence the rating, highly recommend.

My experience at thos location was great. I had a situation regarding a claim I was dealing which conflicted with my rental. I spoke with Matt and Scott and they were very understanding and patient with me. I really appreciated that they went over and beyond. PIck up and drop off were very seamless and quick.I would definitely rent from this location again.