Cotrac Ford Lincoln

Terrible service couldn't help us out after we stoped in to get an issue fixed preventing us from driving home which was an hour away. I wouldn't recommend this dealership to anybody.

Our family went in to Cotrac today to look at vehicles with Glenn. He was lovely and helped show what was available, as well as helped us look at strategies down the road. He was extremely helpful! Thanks Glenn!

Just bought a new F150 from Norm at Cotrac and had an excellent buying experience. Norm was down to earth, a straight shooter and the service was top notch. Highly recommend this small town dealer.

Will preface my review by saying that I dont have the truck yet.... but Susan with Cotrac was absolutely amazing to work with! It was nice to go into a car dealership and not be harassed about not needing something because the men who shop their dont even need that" she gave me excatly what I asked for

On July 11th I booked a service online to have timing chain replaced on my F150. I received the reply that it was sent successful and would be contacted. On 2 previous bookings I was not contacted, however appointment was confirmed when I called in to check. For that reason I assumed this was normal procedure and assumed I would have a service appointment. As per in the past I called today to confirm service appointment only to find out that for some reason, this time my request was overlooked and neither appointment was booked nor did anyone contact me to let me know this or offer an alternative. This is very disappointing to say the least. I had booked holidays for the week to ensure I had the time to have my vehicle repaired. I now have to look for another place for timing chain replacement as well as future service.

Myself and family members have bought between us 13 new vehicles from Cotrac over the years. They are absolutely the best dealership to deal with and our experience has always been great. Cotrac is the best, PERIOD! My latest fantastic vehicle is this 2022 Explorer Limited just after being factory delivered onto the Cotrac Ford lot.

We had an emergency with our door on our F150 driving past the dealership on the highway. 2 previous service centres including a ford dealership in London said it was fine - 10 minutes on the highway and it sounded and looked like our door was going to fly off. We pulled in to Cotrac, and in 10 seconds the service person knew what the real problem was, did an amazing temporary fix so we could continue on our trip, and told us what to do next to solve the issue permanently at a body shop. Truly saved the day!! Our Ford Edge needs to be replaced soon, and this is now the first place we’ll go to look for another. Thank you!!

Very friendly attentive staff and speedy at addressing your issues.

Jeff and his old man are certified legends in my area. New or used and never abused buy from dutton cotrac. Great people, great work, and will always do you and your wheels well. Dutton cotrac for life!

Tonight i dropped in 1 hr before closing o ask a mechanic to help put our window up in the car manually some how. Tom came out and fiddled with the button and rocked the window and got it raised up. We were so pleased. Thanks again co trac and tom for your wonderful service!