Heat Savers Home Comfort Ltd.
146 Reviews
- Friday9 AM–5 PM
- Saturday9 AM–5 PM
- SundayClosed
- Monday9 AM–5 PM
- Tuesday9 AM–5 PM
- Wednesday9 AM–5 PM
- Thursday9 AM–5 PM
About the Business
Gas & Wood Fireplaces Victoria BC | Heat Savers Fireplaces | Heat Savers provides ductless heat pumps, gas and wood fireplace sales, service, and installation in Victoria BC!
Contacts
Website
Call Us
+12503833512
2519 Government St, Victoria, BC V8T 4P6
Hours
- Friday9 AM–5 PM
- Saturday9 AM–5 PM
- SundayClosed
- Monday9 AM–5 PM
- Tuesday9 AM–5 PM
- Wednesday9 AM–5 PM
- Thursday9 AM–5 PM
Features
- Delivery
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- In-store shopping
- Wi-Fi
- Checks
- Repair services
- Assembly service
Recommended Reviews
Oline Luinenburg
22.10.2023
Heat Savers Home Comfort Ltd.
This is the first time I’ve felt compelled to submit a review, maybe because I’m too polite to send bad ones. But Heat Savers earn an A+ from this customer! Excellent customer service all round: prompt, friendly and transparent service from the office and the crew that installed the fabulous heat pump were efficient, professional, meticulous and a pleasure to have around too! Highly recommended.
Patricia Pickford
07.10.2023
Heat Savers Home Comfort Ltd.
We are very pleased with the replacement of our fireplace by Heat Savers. Sheldon, our salesperson and Dave who was the installer, both did an amazing job! Thank you very much! We appreciate all you did for us.
Jackie Stevens
29.09.2023
Heat Savers Home Comfort Ltd.
On December 14, 2022 I called Heat Savers Home Comfort (HSHC) to clean and service my fireplace. The technician was friendly (hence the ONE STAR) and I thought he was thorough. I asked about turning off the pilot light until I wanted to use the fireplace to save on propane. He said yes I could and wasn't told it would be difficult to turn it back on. I paid $199.00 plus tax. On or about December 16 & 17th (during the snow storm), I could not get the pilot light and left several voice messages to see if they could come back to light the pilot light. They called me back at the end of December or first week of January 2023. They said they would come back if I paid them an additional $179.00 AND was told without a second look that I might have to pay for new parts or a fireplace. I tried negotiating on the side of customer service". But
Robert Barcos
14.09.2023
Heat Savers Home Comfort Ltd.
Excellent experience purchasing a natural gas fireplace from Heat Savers. Brett was attentive in listening to our needs and finding the right solution for us. We attempted this at many local Victoria suppliers and we could not find anyone who was interested in selling us a fireplace. Installation team was conscientious and left our living room perfectly clean. the job was perfect. Excellent product and excellent service. You can't ask for more.All in all, we are very happy with the overall process and we would recommend Heat Savers without hesitation.
Kate Innes
09.09.2023
Heat Savers Home Comfort Ltd.
HeatSavers showroom provided an array of options. The service was excellent and they followed up quickly with both the quote and then the scheduling of the installation, which also was done quickly and efficiently- during a snowstorm! The installer was extremely efficient, friendly and careful to ensure rugs were covered. Love my new fireplace.
Gloria Back
13.08.2023
Heat Savers Home Comfort Ltd.
Jennifer at Heat Savers was terrific to deal with. She went out of her way to arrange for Heat Savers staff to come really quickly to our home on an emergency repair project, thus ensuring that our carpentry and stucco contractors were not held up.We also were impressed with Heat Savers’ natural gas technicians. They were timely, considerate and very thorough, and we would gladly have them back in our home in the future.
George Jamieson
11.08.2023
Heat Savers Home Comfort Ltd.
We just moved to Victoria in 2021. After having a bad experience with a local fireplace firm I called heat saver. I’ve had them out twice now to service my Valor gas fireplace and they are now the only firm I will call. I found their service technicians to be prompt, knowledgeable, and efficient. Thanks Dave for all the little tips you passed on.George
STA TTOCS
22.07.2023
Heat Savers Home Comfort Ltd.
Heat Savers has changed our home for the better. As my wife and I have gotten older, its been harder and harder to go outside and get wood for our 3 wood fireplaces. A couple years back, Brett at Heat Savers helped us transition one of our fireplaces over to gas. It has been a lifesaver! Heat Savers came and installed the fireplace and it made our lives significantly easier. I have peace of mind knowing my wife can easily get a fire going without going outside for wood. We actually loved it so much that we spent the past year transitioning our other 2 fireplaces to gas as well. This past winter was particularly cold, but the new gas fireplaces kept us cozy and warm.Thank you Heat Savers!
Janice Cullen
21.07.2023
Heat Savers Home Comfort Ltd.
Literally, Heat Savers saved our fireplace! We were having issues with our high quality fireplace. Our Frame TV and Sonos sound bar were incompatible with the amount of heat generated. Heat Savers came to the rescue and retro fitted a heat shift into the existing cavity. No easy feat. They did it with the absolute minimum disruption to the tile front and really minimized our overall expense. We couldn’t be happier with both the solution and the service.
Cheryl Tradewell
21.07.2023
Heat Savers Home Comfort Ltd.
We are pleased with the heat pump system we purchased from Heat Savers. Brett was very helpful in designing a system that suited our needs. The installation crew was prompt, thorough, and neat. They took time to ensure the final system worked efficiently but also considered how it would affect the appearance of the house. Communication was great throughout the very quick process between initial contact, getting the estimate, and installation.
Add Review
Map
2519 Government St, Victoria, BC V8T 4P6
Heat Savers Home Comfort Ltd.