MX1 Canada

Good service from these guys, I ordered a new plastic gas tank for my Yamaha XT 225 . The tank was excellent with good instructions for installation.

My one and only (currently) experience with this company is stellar. Easy to work with, the ordering process was simple, clear, and the website very user friendly. Their prices are good and the customer services is second to none. I highly recommend this company for all your MX needs. I will definitely be ordering from them again in the future! If you order, or have questions, and need to speak anyone, ask for Heather as she was very helpful and friendly! Keep up the great work guys! Thanks again!~ John

Good prices, excellent customer service, quick order processing and shipping to Vancouver Island.

So I ordered a part for my bike on a monday that was in stock looking t have it arrive within 11 days of ordering it as I work away and was planning on having it there for when i got home. The shipping address was to a location only an an hour and a half away. Made the order and later that day got the confirmation email. A week later I notice the funds have been refunded to my credit card so I call to see why. the first gentlemen tells me my order was deemed as fraudulent because the shipping address was different from the mailing address ( even though on the website when entering this info they have an option box to ship to a different mailing address (my new address is rural and wouldnt ship there)) and yet nobody from the company took two minutes to call me or write an email to me to inquire about the order, they just cancelled it.Then they started to tell me I had entered in my billing info wrong. double checked and it was correct and my credit card accepted the payment.Since i was in need of the part i inquired about how long the shipping would take and if i could pay to ship it faster. They claimed it would be a day or two max and they would ship it the very next morning. Just to be safe i called them the next morning to verify the order was accepted this time (exact same address's as the first order have both emails to prove it)to which the order was. I inquired if it had shipped yet and they said no, product goes out at the end of the day...... which is weird because I ordered it the day before just after noon and they didnt ship it at the end of the day. And of course to top it off (which is more on Canada posts hands at this point but theirs as well) the package isnt scheduled to arrive until this next Wednesday, 16 days after I ordered something that was to take two days to arrive. And now after reading the other review replies they will most likely say this is a fake review or it was my fault. either way, customer service is some of the worst ive run into in a while, maybe they are have a bad week, who knows. But they wont get my business again.

I have been searching for a skid plate for my 2013 W250R, I wanted a specific type and MX1 had it. Fast shipping and install went great.

I ordered a Seat Concepts seat kit for my CRF 450X. They kept me informed of the progress and went above and beyond to get it shipped out to me so it would arrive before my trip.

Great to find a west coast provider for all things dirt bike. I tried to find a skid plate for my 2020 KTM 300 thru the usual places. But everyone was out of stock. MX1 had them, and the customer support and delivery to my home was super easy. Highly reccomend.

Worst customer service! Sent used/defective/scratched product! Had to contact acerbis to get an exchange! Didn’t offer anything for their poor service! Had to pay for the exchange! Be sure to never order from them! 0 star please google! Worst of worst! Colin the owner need to take customer service class if he want to stay in business! Let me know Colin if you need advise! I can google you few tips! Bring your money elsewhere !

I was searching online for dirt bike parts, and trying to find answers on getting a new factory size tank or an aftermarket tank, my bike is 22 years old and fuel tanks are discontinued through Yamaha, either that or the places I called just didn’t want to help, I’ve had that lots over the last couple years of searching for parts and answers . I called colin. Told him what I was dealing with, and what’s been going on , and what I’m wanting to do, He said to give him a bit and he’ll get back to me , Right. I’ve heard that before, A couple hours later he calls me back and tells me what he found. Sent me pics and was almost positive that it would work. Well. I bit the bullet on the chance that everything would fit. He ordered everything in. My seat had to be made because we were doing a conversion from a WR to a YZ , I contacted him a few days later to see how things were going on his end. He said everything was ready to be shipped, It was shipped out that afternoon, And it arrived two days later. I put it all on my bike. The tank fits great , the seat fits great. And I’m very happy with service. Very informative about there products , very courteous, and there fast , I struggled to get parts and answers for three years about my bike, And Colin had answers and a solution with in minutes , We will definitely be buying from Colin again in the future. Thanks Colin and team for the great experience. You guys rock.

Just got my Seat Concepts seat for my 690 from Colin at MX-1 so much better then stock, but the best part was the service from MX-1 they kept me informed on the deliver time and got it to me before my trip!