Best Buy Glass Ltd

This was one of the worst experiences I've ever had dealing with costumer service.First, my vehicles passenger window and windshield had been smashed by some kids, so I went to best buy glass, and asked for them to just fix the windshield, as I had a friend order te passenger window and was going to fix it for me. They not only fixed both but then proceeded to yell at me and treat me like an idiot when I got back and was upset that I now had to pay for both windows that they fixed, and pay for the cost of the window that my friend ordered me.THEN I pay it, take my jeep, go back to work, try to unlock the passenger door, and it won't open. The new plastic from the window that they fixed and WERENT supposed to fix, is stuck inside my lock.Then! When I called (2pm) to book a time to come in and get them to fix it, the very rude lady tells me that they've all decided to call it a day and no one will be in until 9am the next day. Fine. 9am the next day it is. Please book me in for 9am.I show up at ten to 9. No ones here yet. I figure, maybe they don't open until 9. 9 roles around. No ones here. 9:05, I call best buy glass. A man answers, and I say, hi I have an appointment for 9 am but I don't think anyone is here. The guy tells me he ran out to pick up one of the other guys and he'll be back in about half an hour.If I had an appointment booked for 9am why would there be no one here at 9am?!

These men are amazing. They replaced my windshield a while back and fix my rock chips for free. All while being pleasant and funny

Best place in town!! Quickest install time, less than an hour! And best price! How can you beat that? You can't!! Would recommend too my friends and my family! Dont listen to these clowns who gave bad reviews!!"

TERRIBLE!Had 2 windshields replaced. 200$ more than the competition.They didn’t even clean the windows after they finished. I had to clean the fingerprints , dust , suction cup marks and glue left on the windows.Won’t use them again.

Hi,I contacted you on Friday August 30th for a quote on a replacing glass on a large bay window in the rear of my home.The person let me know that they would come by next Thursday Sept 5. I called on the 5th and the person I spoke with said they would get someone on it right away and call me.It is now September 18th and I have not heard from anyone.Congratulations on dropping the ball....twice.I know people make mistakes I just thought I would let you know so you can hopefully correct it for your future customers.

I got a good chip on my windshield on my way to Grande Prairie, we called Best Buy Glass and he repaired it with no appointment, and definitely best price in town. Great service also.

They had fixed rock chips in past for me for free!Swapped out glass on F150 best price I found got in quickly very impressed !

I love best buy glass, they have always bent over backwards for my company and have done wonderful work on my personal vehicles.Not only are they quick but they are affordable!I will never use anyone else for my glass needs.

PS5. $515. Nuff said

Fixed the chip in my windshield for free. I appreciated so much. Thank you Dave!!