MRM Metrology Inc.

After deciding that I wanted to purchase a 500-197-30 Mitutoyo caliper, I went online to find a vendor. My first stop was Amazon. But upon reading reviews, I was concerned by the number of people that had received Chinese knockoffs. I searched more locally and found MRM Metrology. I contacted sales and got a prompt reply with a quote. While I had to resort to paying by cheque – the electronic commerce site was still under construction – I only waited about a week-and-a-half between the time that I mailed payment and I received the caliper. As I expected, I received genuine product from Japan. I am very satisfied with my experience and appreciative of the assistance Rafik extended to me in our communications. I will purchase from MRM Metrology again and recommend the company to others.

Excellent support & services. Very friendly. Always quick turn around on calibration. Can't beat their price any where.

For many years I have been in touch with MRM Metrology for measuring instruments. Recently, I bought a M3-200 Mark-10 Digital Force Gauge. MRM quickly responded to my request and I received it within a week. I am extremely happy with the product and very pleased with the services offered by MRM staff. I will definitely continue to do business with MRM Metrology in the future.

I use mrm as my calibration company to keep accuracy where it belongs. You need an engineer with attention to minute details like spring stretch etc. For these types of things to be exact. I currently calibrate manufacturing tools but any time I need a device exact, I would go here!

Mr.Rafik is very professional and intelligent when it comes to calibration of complex instrument. His past auditing experience really helped us in many ways.

Great website layout, easy to access and find exactly what you are looking for. Quick response for quotes and follow up.

Items are listed cheaply at first glance, but they tack on a processing fee" during checkout -- which feels like bait and switch. Also lost some easy sales by ghosting me on emails asking about quotes/lead times. Although that wasn't a problem for me since I just ordered from other stores shortly after (ITM Instruments

Promise the world to you but provides nothing. Worst customer satisfaction, Broke our products that was sent for calibration. Rafiq tries to sell the product he broke. They give a timeline but never meets them. Finally threatens to take a legal action against us for the mistake he did. Please do not use this company.

Prices for calibration of instruments seems to be reasonable . However, you can't trust Rafik, most unreliable, never keeps schedule, whenever talk to him , he will change the topic and tries to sell their products even if you are not interested in that. If something is calibrated on site, you will have to wait for months to get the calibration certificate. You will never be connected to the management if want to speak or made complaint to them.Stay away from such an unprofessional company.