Innisfail Health Centre

Have yet to have a good experience at this hospital. First time I went, the nurse ran out to chat with her friend while she was in the middle of checking my blood pressure. Second time I went the doctor asked ME what I thought was wrong. And the last time I went (and believe me when I say it will be the LAST) they took blood tests to check my thyroid. Found out a few days later at a walk in clinic in Red Deer, they didn't even run them. Don't waste your time going here. You may have to wait awhile in Red Deer, but they are phenomenal compared to innisfail.

I came in today for emergency. I have a phobia of medical stuff and I cannot thank the nurses enough for how kind they were to me. The emotional support and attentive care I received was so above and beyondThank you for your kind help

Wife was taken to Innisfail after fracturing arm and hip. First responders Shannon and partner were terrific. Staff at Emergency under Dr Murray we’re all fantastic and had a great work ethic. Later my wife went to Acute care and once again the staff was great and showed kindness and care. A great group of people. Thx. Bill

i don’t write may reviews but the experience i just had was horrible. i went into ER after a car crash to make sure nothing was wrong and i sat there for 3 hours and they did absolutely nothing. there wasn’t many people there either, i understand that those who come in that have more severe problems than i do will be helped first but it was almost empty. i went to find someone to ask how much longer it would be and the lady said she had one more before me and that “harassing” them doesn’t help. not going back, they were rude the last time i went as well.

Called to ask if I could receive help. I have HG and haven't eaten ro kept fluids down going on day 3. Got yelled at by the receptionist because the don't give out wait times (which okay just inform me). Receptionist 100% stopped me from going there to get help.People call the hospital in crisis and don't need the extra attitude.

I was here just a day ago, the Dr was ok, but nurse K has the be one of the most ignorant person I have ever met.You have better things to do then sit around and empty ER. Saying that filling out forms is above your pay grade. Nurse K, it is what your required and it's your dutie as a front line care worker to work with other organizations, including the Alberta government to help others.How dare you try and make me feel bad, for being there for a side effect of a medication.I have 3 nurses in my family, they even said you should not be there and your abusive.I'm making a report agains the nurse , I want your license suspended.Believe me what I have to add to the collage of Nursing here in Alberta.There is no excuse for abusive behavior.Run from this hospital. Some Nurses are abusive.Pretty sure this will be looked over!I will for sure bring this to this hospitals attention.

I don't write reviews that much but this one definitely earned the worst ER experience ever and doesn't even deserve 1 but I had to give it just to write my experience. The 1st time I went there, I only had nothing but great experience but the 2nd time was when I saw the true color of how toxic the work environment and staff were. I was taken into the ER and was told to wait and I understand the waiting time may vary depending on the volume of patients and they would be prioritized depending on the severity of symptoms. While I patiently waited (with utter agony) other people to be taken care of, I was only given vital checks and was finally assigned a nurse 2 hours later. A lot of other patients were as far as I could see were follow up patients and I couldn't quite understand why those patients were in the ER and how the priority set in. Most patients were coming in and got treated within 1 hour and left. Regardless I kept on waiting and saw new people coming in and out even before I was assigned a nurse, vital checks, and seeing my doctor. Oh, wait No I never saw my doctor even after 90% of patients were released and there I was hopelessly waiting in an empty ER room for 4 hours seeking for medical attention until god knows when. I had to use the washroom just to check what the doctor was doing and she was just on her computer and not checking on the ER patient. Clear she knew I was there waiting for so long but I have no idea what got into her to just let the patient suffer for so long for no apparent reason. Fortunately, after waiting for so long I felt a little better and I decided to get out of the ER without getting any medical attention. Basically, I wasted 5 hours in agony waiting just to get out with nothing. I don't know if this happened because of my different ethnic background that people are still racist in this era as I was the only Asian left untreated in that ER Room. Or maybe, I was just unlucky to be sick on that day, surrounded by a bunch of unprofessional staff and quite frankly I don't know which one is more worse.

Excellent staff! Quick attention to the patients and wait time was 15 minutes the time we arrived. Taken blood work, X-rays in minutes

I went in to the ER Thursday evening due to an uncontrollable cough that I knew I need a steroid for. If it wasn't for the Dr. on duty (I so wish I could remember her name) I would have given two stars.My nurse had a terrible bedside manner and has an inability to keep her personal opinions to herself. She could seriously use a lesson regarding her approach with people.The Dr. on duty though was magnificent. She more than made up for the nurse. She was thorough, kind, actually listened to me and diagnosed me with something I have been struggling with life long. I immediately started the easy treatment and have so much relief.

Avoid at all costs if you can! Do no harm, they do not follow! Rudest most unprofessional people. The hospital is a complete dump with horrible staff who have no compassion! 0!!!!! Stay far away if you can.