Super 8 by Wyndham Toronto East ON

I stayed for a week at this Hotel due to an emergency plumbing/renovation at my house. I was most pleasantly Surprised .. The Staff was very helpful and friendly and assisted me in getting rooms fast on the spot. The Person who helped me was Bianca she was very helpful from the booking to the moment we arrived and during my stay she helped us make our stay very enjoyable . the rooms were spacious and clean only thing was lack of elevator but was good excersize.there even was a billing error and Bianca went out of her way to assist and correct the issue.Exceptional service from Bianca this is how customer service should be Top Notch!i have to return due to further renovations and i will definately return!thanks Bianca , Peter and Mr. Maneer! great JobRobert

The rooms are nice, place is neat and clean and staff is super friendly and accommodating. I'd love to be back at this place. Staff Sam was really helpful and professional during my accommodation. Kudos to team and management.

Rooms are paper thin. I ended up leaving in the middle of the night because I could hear everything going on around me and could not sleep.I tried to call the front desk to complain about the noise but the phone in my room wasn't working and by then no one was at front desk. Room on parking lot level didn't feel safe for a single woman traveling alone. Wish I could get my $180 back. I also emailed with these concerns I haven't heard back.

MAJOR NO NO: what a scam on the security deposit. They didnt give it back upon checkout on Friday, promised they would etransfer by Monday and failed, promised again on Thursday and still nothing! It is obviously a hustle so stay away if you dont want to lose your money. Plus the rooms are barely clean: found a piece of rock under a pillow and strands of hair in the tub. Remote location with mid prices and sub par standards plus a MONEY RIPOFF!EDIT AFTER MGT REPLY @ 5/30:I have not received my money back yet until this moment as per your false promises, and it is still considered a scam until i get my money back then my review will change but not for the cleanliness nor the delayUPDATE @ 6/5:I just checked into another hotel of ur class and the security deposit worked fine! So the issue is with ur process not my credit card, the blame is all on you now and i still havent gotten my money!

Decent hotel. Reasonably clean, pleasant and accommodating staff. Tvs and some plugs did not work. Three floors of rooms, but no elevator, so provably not suited for anyone with physical handicaps. Also bathtub was scary. No treads and no hand grips, so it was like an ice skating rink. Continental breakfast was seriously limited, coffee, waffles, cold cereal and white bread with jelly.

The staff is friendly and welcoming. Kudos to that as 3 - 4 star hotels in downtown are unable to provide the basic quality customer service but charge exorbitantly. The option of booking a smoking room makes it more convenient.

Didnt state absolutely anything about needed the deposit on a credit card. Have stayed at many, many hotels throughout the years and have never. NOT ONCE. Had an issue with somewhere taking it on a debit or even in cash.We offered both of those as an alternative(as they would still have the money) and they refused. We explained that we would have NO WHERE to stay, and have a concert to be at in less than 2 hours. And he refused to help us what so ever. We asked to speak to someone above him and he wouldnt even get anyone else. Just repeated that he would not help us. We ended up having to get ready for said concert in the car and had to sleep in the car afterwards. If i could give this place 0 stars i absolutely would. I have NEVER been to a hotel so UNWILLING TO HELP IN ANY WAY WHAT SO EVER.Edit: the owner answered my comments saying that its stated by the front desk. Peoples come from OUT OF TOWN. we cant see what you have posted by the front desk when im 5 hours away. It should be stated ONLINE WHEN YOU BOOK A ROOM. And NO its not common among big hotels because like i stated innmy review i travel quite often (multiple times a year) and have NEVER had an issue like this. This was by far the worst hotel with the worst service ive EVER ENCOUNTERED.

It was nice the first three times I went to this motel but then the last time I went they weren’t so nice at all. I wasn’t able to use my credit card so Bianca and the manager insisted I change my room which makes no sense and I didn’t want to change my room type that I specifically paid for.After I refused, the customer service was terrible :/ and they said it was the last time I should book again which is very rude ? You’re still charging me a lot and you want to act like that. Do better.No worries though because I booked from days inn by Wyndham the week after when I needed to book a room and they were more than happy to accommodate me. It’s weird how you guys argue that your breakfast is part of the standards for Wyndham when this hotel served a way better breakfast with more variety than your stale bread and waffles.

Rooms are clean, updated and service is great. Location is excellent as it is near the lake and the bluffs too (about 8 min drive away). We stayed here due an event at the nearby Guild Estate.