Hertz Car Rental - Montreal, Laval - 1525 Boulevard Des Laurentides HLE

I'm using hertz Laval for more than 2 years, I had there my best experience I can even imagine, always with a smile, amazing cars, great prices, and the main doing everything to make you happy and get your needs!specific the manager shara make feel everyone special!I always recommended my friends to go there, and the are all thankful to me

Shara went above and beyond with his service. He helped us plan our trip, and gave us warm coffee while he worked on the rental. Unfortunately, the person I talked to over the phone was rude, but 5 stars for Shara!

Amazing service thanks so much we had an amazing experience with them an almost new suv to go to Texas with extremely good gas Mileage thank you and will be going we have been renting from them for years and always happy thanks

I had a horrible experience with this car rental in Laval, long story short, they didn't give me the receipt of my rental, they said will email me the receipt and I got nothing from them, I called them but no answer, keep calling finally reached someone then they said will email me in 5 minutes, guess what? Of course still haven't received my receipt. Then I called again this time was Centrale answered me, then the clerk was super impatient, I asked her about my receipt she gave me another phone number and I didn't understand her accent, she hung up my phone and during I asked her a question about.The services was terrible. Last experience with this company.

Amazing consistent turn-key service. I've always rented from here with complete peace of mind. Manager is very patient and accommodating. Absolutely nothing bad to say.

Very bad customer experience. I waited for half hour to get my car ready and it was not cleaned correctly. The whole car had greasy marks inside.Also I highly suspect that I was a victim of credit card fraud when paying at this location. They used the swiping technique to take card Information.Few days after paying there, my bank called me for some payments in the US i wasn't doing. I used the card only there, so I'm pretty sure I got scammed there.Definitely be careful with your credit card !!

Amazing service, free upgrade from manager’s choice to a 2021 Jeep Sahara. No hassle, 5 min for taking and returning the car, great price. 100% recommended.

excellent experience. fast service. good cars. extremely good prices. and a big smile.......thank you it was a great experience

Dishonest service, had a bad experience with them. I rented a car online and prepaid for it (more than 48hours because i wasn't sure when i will be returning it back and didn't want to be penalized for extra). I booked at 15:45 to get the car but they called me to come a little earlier for whatever reason, probably so they won't stay late at work (shows the dedication they have towards the company) i was chill about it and came early. Took the car, the manager assured me that he will not charge me for 2 days if i return it in less than 24h and that they will check the cameras for that. i ended up using it in less then 24hours. Called them the following week to ask why they charged me for 2 days and thought that they forgot about me, i've asked to speak to the manager, the guy said that he left a note and manager will call me back, .. yep no calls, not whatsoever, called them after pm , they told me that manager left for the day lol. Waited the following week and called , manager picked up finally. Explained over and over again that i didn't use the car for 2days so why charge me for that and also that he assured to me that they won't charge me for 2 days and will check the cameras and stuff to make sure i returned it in less than 24h... he was like nope i never said that !!! For real man ! That's why i feel betrayed with this kind of behavior, when i tried to explained to him that this wasn't what he said he shouted at me and said i have another client now i will call later ... yes been 2 weeks now but no feedback. You may have scammed my few dollars but don't worry, you'll loose more than that. I'll make sure that i share my experience with everyone i know :)

The worst place to go rent a car. The guy that was at front seemed to be high on crack or something. I had reservation with an app for a mid size SUV and this guy was so lazy said he dont have suv when in the parking lot there are many.. worst experience ever in my life with a rental company