Cinnabon

I went to the square one location 3 days ago to buy 12 pieces of Cinnabon and i asked the girl on cash for them to get them the freshest ones and she said I have to wait 2 hrs to 1 hr and I said can I get the one from the girl icing at the back because I think that's the one came from the oven recently and I was told I gotta wait 2 hrs for that and I don't have time to wait 2 hrs as I was leaving the mall and then she said if I want freshest ones and it's $6.45 per piece and I am like why I am paying $6 plus for the same one if am getting old or new I find this very weird so I think management should look into this because people paying for the product and I think they should what they paying for also I still bought the item I took it home and it was stale and hard and the girl told me it came out from the oven 2 hrs ago which doesn't look like it came out 2 hrs ago pretty sad I paid over $50 never going back there again

You can definitely smell this inside the mall when you’re walking by!Last time I had a classic Cinnabon was over 15 years ago and I was excited to have it again.Purchased the box of 6 containing 3 classics and 3 with pecans.One thing for sure, I was only able to eat half. It was too much for me, but I loved having it warm. It was sweet and delicious, with a generous amount of icing.Definitely beats all the other bakeries when it comes to a cinnamon roll.

Ecstatic to hear they are back!! I love the new renovation of the store. Dough is still pillowy soft even after months of not making them. Most of the staff are Gen Zs but they're very welcoming and sweet haha. 10/10 :))

VERY DISRESPECTFUL. On December 28, 2022, I lined up for over 10 minutes for a Cinnamon Bun. There was 1 cashier open when I lined up. After 10 minutes, a 2nd cashier opened and INSTEAD OF SERVING THE PEOPLE LIKE ME WHO WAITED OVER 10 MINUTES IN LINE, SHE SERVED SOME OTHER CUSTOMER WHO JUST WALKED UP TO THE COUNTER AND DIDN'T LINE UP. ABSOLUTELY RUDE AND SHAMEFUL. I WAS A LOYAL CUSTOMER FOR ALMOST 20 YEARS, BUT NOW I WILL NEVER SHOP HERE AGAIN. I have notified Square One mall management of this situation.

My cousin and I went on a Saturday evening and the guy in charge was respectful and reasonable. The one who was rolling really knows what he was doing especially with the way he uses the knife I thought he has worked there for many years but he told me he only worked there for just a year and it we didn't get bored waiting for a long line because we were busy watching him make cinnamon rolls and it was amazing

The staff likes to over charge and deny even when proof is provided. My mother, a senior citizen had an awful experience at the Square One location. She was over charged and asked to tap the machine for payment multiple times by cashier named Solly and didn't even provide a receipt. She kept saying it didn't go through. Upon checking with the bank it was discovered she not just over charged, but did it multiple times and was in denial of her actions and was support by another employee named Jay who claimed to be the manager and later assistant manager of the location. He didn't even knows his title at the location considering how he kept changing it. Anyways awful service and my mother paid over $80 for 6 Cinnabons which we refused to take after all the drama and I had to go from work to deal with the awful staff in the middle of the day. Thanks for wasting my time and ripping off senior citizens of Canada. Highly unrecommended!

We were lucky enough to be there at the same time they were bringing a hot fresh set of cinnamon buns out of the oven !!! And it was amazingIt’s definitely one of our favourite desserts and their quality and service is consistent

It didn’t tell on delivery which is close entrance 1 and google maps get’S to entrance 8 at hammers on drive, congessted no parking?? Low to much hassle ubereat,Doordash,skipthedishes.

Although my brother and I love the food and drinks served here, I have one thing to point: the workers are horribly rude. Even though I am just a customer, I can clearly see some superiors rudely reprimanding other workers. I work at Square One and leave around closing, which is when I pass by the store and see an older worker constantly aggressively telling others what to do. Even when my mom and I order food, the manager (seemingly?) takes feedback and criticism in a very rude manner - as if they aren't a manager. They have almost no patience.No matter how good food is, if the workplace itself is not good, then the place is not good at all.