Michael Hill Limeridge

Brenda is such an amazing person I came in to buy an engagement ring she found the perfect ring. My soon to be wife took the ring in for sizing and was treated amazing. Thank you Brenda we will be back to you again.

I got a ring as a gift from this location last year which I wore it maybe 5 times the whole year and literally just 2 days ago a diamond fell offthe diamond has life time warrantyThey know it’s their product and they are telling me to show receipt when it’s a giftWho the hell gives a gift with a receipt?I’m not longer in contact with the person that purchased this ring and MichaelHill refuses to fix the ringThey have this ring inside their store priced at 2500 plus tax. You spend so much money and they refuse to help you out. So disappointing with their costumer service

My husband bought me a beautiful necklace for xmas, the love chain and Ive worn it religiously since then, 2 weeks ago it snagged and broke and we brought it in! They gave us a free repair and were super nice, not only did he get a great deal on the jewelry piece but the service was consistent on day of purchase and when it broke!!

Pina was an amazing help! Made my experience buying an engagement ring VERY easy & she was super friendly. Understood all of my needs, budget, and the business very well. Thanks again for the amazing experience & I apologize if I spelled her name wrong.

Brenda could perhaps be the best sales representative I have ever encountered in my entire life. She went above and beyond to ensure we found the perfect gift for our mom. She certainly needs to be promoted so please “store manager”, I’ll appreciate it if you can adhere to my request. You won’t regret it❤️❤️

The word amazing is not enough to describe our experience at this location. My Fiancé and I were shopping for an engagement ring, when we found ourselves in Michael hill. We got to look around at some rings before Natasha approached to help us out and I'm glad she did. Natasha was beyond sweet and patient with us. She answered all of our question with ease and made the whole process effortless. Not only was her knowledge on the products thorough but so was her commitment to get to know us as individuals and a couple. although the focus was on my wife to be she also got to know me as well which was nice since I was flipping the bill hahaha. Natasha was quick to price out different options for us and show us what each piece would cost. While she was in the back gathering information or other products Kyle (another sales rep) would come over and keep us company. showing us even more products and keeping us entertained. all and all it was the best experience I've ever had at a jewelry store. and I HIGHLY RECOMEND them.

Terrible customer service and organization.We went to get my fiance sized for a wedding band. We found a ring he loved, but it wasn't in his size. Because it was titanium, we were told it couldn't be resized. The sales associate Pina said that she would be able to order the ring he wanted from another store, and we were told that it would be about a week to get it transferred. We get a call 2 weeks later and it turns out they ordered the wrong size for the ring, and in the time it took for them to realize it, the right sized ring had sold. Now we're pressed to find another ring for him for our wedding and running out of time. Oh, and we have to travel all the way back to Limeridge to get a refund on the deposit. It's 2023, do better.

Was looking for a couple rings for my SO and I came to Michael hill hoping I’d find some rings that suit her. I was very impressed with the selection of rings they have and purchased two. I appreciated the time, care and effort the staff (Portuguese girl, don’t know her name) put into my needs. Great experience and would recommend to anyone for their jewelry purchases!

We were attended to by Judith and experienced excellent customer service. We will definitely return to her for our future jewelry needs. We have been to this store before and have walked out, so this was a pleasant redemption experience. Thank you Judith!