HUSH Canada

Went there this past weekend with my wife to find our first toy as a newly married couple. We just had our wedding on Valentine's day and prior to that we went to the bridal expo and was given a 20% off card and thought that would be a good opportunity to use said card.First we walk in and everything is so bright and cheerful with dancing/club music playing. We didn't see anyone working right away but when we were wiping off our shoes she must have heard us and she popped out of nowhere to greet us. She didn't try to sell us on things right away or gives us a cheesy sales pitch but let us look around and take our time. At first we wanted to just walk around and check everything out.They have a large selection on toys as well as a few plus size lingerie which we will be back to buy at a later date. Please bring in more purple pieces.The woman that was working would check in on us every now and again and when we were ready to pick our items we had to have her come take them off the bar. She asked if she could test the toy before we took it home which I appreciate. She was very cheerful and was eager to help and give suggestions on different items based on what we were looking for.At the end of everything the lady was very helpful even suggested a new lube to try as my wife has allergies. We ended up using everything last night and it worked great with no reactions.Thank you hush we will be back soon!

Product sent did not work. Sent it back as they requested, which was appreciated as it was not normally something they would do given the type of product. However, they insisted the product was functioning normally and said they would sent it back as is. They never sent it back to me after I filed a complaint. Now I was now out a product and the money sent. Hush Canada washed their hands of the entire situation until I got my third party payment provider involved and forced them to either refund me or send a working product. NOTE: Do not send a faulty product back to them even if they insist. File your claim through your third party payment provider right away! - as they will want you to follow their instructions, not the Seller's. Trying to resolve any issued with Hush Canada directly will be futile. Better yet, don't buy from them...

This is my 'go to' adult shop. The staff is friendly and knowledgeable and it has a very open and classy show room. I never feel 'dirty' coming in to this shop because of the cleanliness and classiness. Maybe just a bit 'naughty' in a good way haha

I just want to thank Vinay And his staff at the south side location. I had gone in there a couple of weeks ago and they made this experience very comfortable and they are very thorough, knowledgeable and friendly !! . Thank you for the great work and for being so welcoming . It's hard to find customer service at and average nevermind great customer service so I am so thankful for them indeed !! I will most definitely be coming back for other things !!! Thank you once again for all the help !!

As someone who was new to certain items in store I had a great experience. The girl helping us was so helpful and knowledgeable about all the products. A little bit on the pricey side but good quality product! Will definitely be back

Wasn't sure if I should put in a review but my partner convinced me to. I was in last week and there was this young girl who had the worst resting B" face

This store is amazing. Great location, amazing staff and good selection. This was my first time in this kind of store and was pleasantly surprised. Very clean and welcoming. The lady who helped me was the manager and she went out of her way to assist me, very professional and energetic. I will definitely be coming back

Recently purchased a $174.00 item from Hush.Tags still on still in the bag .Asked if I could upgrade the item for abetter one. $283.00.More suited to my needs.Apparently no return policy.No 30 day return policy.NO RETURN POLICY.Look I get it , but the thing wasn't even taken out of the bag.Never will I support HUSH again.Poor customer service to say the very least!

Staff are lovely and knowledgeable! Enjoyed my shopping experience

This store is nothing but a rip off. I went in to get a pair of vibrating panties for a Christmas gift. I bought the first pair thinking that it came with a remote and it didnt. They wouldnt return it so i bought another pair that was tested in store and worked but as soon as i got home it stopped working. Reviews on amazon confirm it was a defective product. Dont waste your time here, they just want to sell you garbage products.