Lorelli Service Centre Ltd

I bought a used Toyota Corolla from Lorwlli. It was a fabulous car - served me very well. Had to negotiate the price, in the end got a good deal. Will not hesitate to buy again.

They do good work here. They are fast and proficient. It cost a bit more than I thought but quality is important. And that's what I got.

Update: was driving nearby and got a flat tire. They couldn't fix it but they pumped it up for me at no charge and gave me directions to the nearest tire place. Really super nice guy!Just got my emissions test done here and the people were super friendly. It's like 30 degrees out and they turned on the a.c. when I sat down (not sure if it was just for me but hey, I'll take it!). My test was done super fast (in and out in less than 10 min on a Tues morning) and they didn't charge me anything bc it was a renewal. I'd come here again for emission testing.

Called very last minute with a wheel lock issue. They let me have my car towed to them same day and sorted my wheel lock issue. Then knowing I was looking for Winter Tires, sourced great tires and Kia rims at a competitive price with fitting and did same day with wheel alignment ! Less than 24 hours after being towed there - all my issues were fixed - I had great winter tires with Kia Rims and wheel storage for the winter - Fabulous service - Highly recommended

Bought a used car from here. It was a great experience from beginning to end. Mike went above and beyond to make sure I was happy with it. They are very professional, friendly and I felt very comfortable with the whole experience. I would absolutely recommend this place. Thank you guys so much! The car works great!

Went in to get a basic, normal safety, my car was just safetied at the Hyundai dealership 36 days ago. I got a ride home from their driver, very unprofessional. Car was bottoming out on the road, I did not feel safe. I could hear parts banging around under the car as we drove over bumps. 6 hours after I dropped my car off, they call me telling me I need $2,000.00 of work done and there’s no way it passed a safety 36 days ago. One of the parts he said it needed was just replaced 2 months ago. (passenger lower control arm and bushing). Weird, HYUNDAI did a safety on it and everything was fine. He quoted me on the phone 800$ for the work but when I show up, the quote on paper is $2,000.00. I was upset of course and he asked me to never come back to his establishment again. They tried to take advantage of me because I am a young female.

Staff at Lorelli provided a great service. I bought a car on a short notice and the seller (from another province, brought it to me) only had few hrs to spend in Ottawa. I had to quickly find a reputable BMW mechanic willing to do the inspection on my car. Otto has been very professional on the phone and provided a thorough check, within the time constraints I had. Overall, it's been a great experience - they even found few issues with the car, classifying them into critical vs. nice to fix at some point" and providing a cost estimate to fix them. Would use Lorelli again without hesitation."

Air Conditioning repaired that another service centre in Ottawa did not fix. Also fixed my remote for free. Fast, efficient, courteous and reasonably priced. Have recommended others to this auto repair centre and will continue to do so.

Fabulous as always. Great job on my brakes and unbelievable job on my dent repair. I have an upgraded BMW paint. They matched it perfectly