Maid In The City Cleaning Services

Not impressed of the services and would definetley not recommend to any one nor shall I be using the services again for any future business. I came across Maid in the City Cleaning Services from the google reviews, and the reviews were very positive which led me to believe I would receive the same high standard that many of the past users.I used the services for a rental property and paid for a deep clean of the house, and noticed thereafter there was still lint and pieces in the carpet that could've easily be removed, the fridge drawers were still filthy as well as numerous other pieces that had been missed. Not a great first impression for the tenants that moved in.

I recently moved and had the opportunity to work with the maid in the city team. I found that they were very detailed and punctual.At the end of the job the two cleaning ladies went through the condo with me to show that everything was done to my suit. They even sent me a little check list after too.Excellent customer service. I will be recommending

Excellent work Maid In The City Airdrie. I would highly recommend Maid In The City Cleaning Services Airdrie. They were very professional, work was done on time and they took extra care to make sure that I was more than happy with the work. I've used other Maid services before but I like the way Maid In The City handles themselves. I would definitely use the service again and tell my friends and family. Great work. My place has never been so clean.

Loved the service! I was at first worried about hiring a cleaning a company but this company has great customer service and did a great job on cleaning. They reply in ample time to my questions and went above and beyond in cleaning my apartment. Thank you for your services!! Definitely will be the only cleaning company I will entrust in further business

Top notch customer service Maid In The City Cleaning Services!! Friendly and efficient booking. I will be using them again . Great work. Our home has never been this clean. They were even able to get some crayon marks off of the windows in one of the kids rooms.

I want to start by saying this is the first bad review I have ever written. I usually give people the benefit of the doubt however this experience was horrible. It started off with the cleaners changing dates due to personal circumstances. We were very accommodating for the date change as well as the fact they were an hour late to the cleaning. When we arrived to the house after the cleaning we were very disappointed. The cleaners had left dents in our walls ( we had just patched and painted before cleaning), there were walls that they never cleaned ( we noted to spend extra time on walls), and they didn’t even touch the basement, not even a sweep. I emailed the owner and very politely voiced our disappointment and requested a refund. She replied stating that the terms required us to email our complaints within 24 hours of the cleaning however due to our living arrangements we were not able to check on the place until a few days later. Considering we were accommodating with the issues on their end, we politely asked for an exception to be made and they never replied. Regardless of the terms we paid a lot of money for them to do half the job. I tried calling Lindsey directly just to have her hang up on me after saying hello. I tried calling back a couple times just to be send straight to voicemail which stated her mailbox was full (never a good sign).Overall the experience was horrible and very unprofessional from the cleaners all the way to the owner. Steer clear of this business.Ignore reply. If they really wanted to ensure customer satisfaction they would of replied to my email or answered my phone call. Very unprofessional.

I recently had the experience of having 2 of the awesome ladies from Maid In The City Cleaning Services visit my home. Excellent work !! They were punctual, friendly, professional and LISTENED!! I've used other companies in the area and hands down I would recommend Maid In The City Over & Over. Great work ladies ! Another repeat and happy customer here !

Maid in the city did an excellent job with my apartment. On time, spotless cleaning, great satisfaction. Nadir went above and beyond my expectations. I would gladly recommend him to anyone who is looking for cleaning services.

One of the worst experiences I have had dealing with a small business. It started with me having to cancel an appointment a MONTH in advance. They said they would charge me $50 for that, which is 20% of the total service cost (even my dentist or doctor doesn't charge me that for a cancellation a month in advance). And when I asked why as much for a simple cancellation, their answer was: it's in our FAQ" - as if a new customer is expected to go and read about all the FAQs before ordering service.Then comes the time to get reimbursed for the remainder of my downpayment - it took literally 3 weeks of me calling them every other day begging them to reimburse me. No follow up from them

I was told about Maid In The City Cleaning in Airdrie from a friend.Booking online was really simple and easy to use. The cleaners were very friendly, professional and went above and beyond with the cleaning of our place. 5 stars ⭐️ all the way around. I would recommend Maid In The City Cleaning Services Airdrie. Definitely earned yourselves another happy repeat customer today.Great Work Ladies-Nicole M-