Canna Cabana

The return policy is only 2 days so they don't stand by any of their products they simply just want your money. I'm so glad I spent so much money on my 5-10 vape cartridge only to have it blow up before it was even used. Canna Cabana if you don't stand by your products, how am I supposed to stand by you? Especially when you're trying to sell a membership lol

Always friendly staff; Warm, Welcoming, and Kind. Rob, Matt, and Emma helped me out today and made it super easy for me to find what i was looking for, what would be best for me, and showed me what they would usually get aswell. Overall it was tidy, and the staff were super great. 10/10

Love this store, it’s become my favourite shop in Burlington for the customer service, tons of different products and awesome prices! I will always be a return customer at this location.

Nice clean shop, friendly staff, nice selection, good pricing, not the best in town as their sign says.... that belongs to Burlington Cannibis on Uppermiddle @Brant street. But these guys are my go to place if Burlington Cannibis is out of stock of my preferred product.

I used to visit the Guelph line location all the time! Used to love it. I went in twice and waited for over 20 minutes either for them to come check the door. Or for them to look in the back. It’s always someone different also. I hardly see the same workers each month. anyways I stopped going. Then on a whim yesterday I thought maybe I will go back. Uh WORST time ever! Waited 10minutes at the front ( had a conversation with another customer about bad customer service but that is a story for another time) Long story short waited over a half an hour for them to not find anything: Not one thing I wanted. The whole time I heard a girl and at least 2 guys laughing in the back. I guess just having fun lol?? I went to Burlington cannabis store on Brant St. Oh so much better! Had everything I needed and was out in 5 minutes. I recommend you go there instead! Also same friendly employees! Will never visit this location of canna cabana again.

Love this place I go lots!! Definitely understaffed though, Liz(I’m terrible at names she’s the assistant manager I believe) was amazing when I went in today but it was so busy that I actually felt bad for her. she was doing a great job keeping everyone happy and was very professional but you could tell this was way too much for one person on there own…

Staff are very pleasant and knowledgeable especially when you don't know exactly what you want or want to try something new

Today was my first time stepping into this store. I really love the layout of this place. It has an atmosphere that just really has a positive vibe to it. The customer service was great as well. The gentleman that helped me made everthing simple and I was also able to save some ca$h.Overall a superb experience.

Daniel and Emma were amazing!! 10/10 definitely coming back!

My go-to spot for cannabis related needs. Staff for the most part are always helpful, respectful and cool. Not to long ago, a staff member, named sean iirc, gave me some rolling papers on the house. But recently I had a horrible experience here. I have already spoken to a staff member about this, but a female employee of theirs had served me, and if it wasn't her job and she had a choice, she wouldn't have served me none at all. I popped in recently and she greeted others that came in, except me. I don't really care about this, as I'm not talkative, but it's basic customer etiquette. She also served a person that clearly came in after I did, and when I paid and went to grab my package from her she dangled it in front of me, to avoid touching me. As if I'm some rabid animal. Couldve simply put the package on the counter. Otherwise I always have good experiences here.