Pharmasave Hope

My son had a serious accident at work in Vancouver. He will need help for a few months so I went to pick him up to bring him home. He requires medication, so I stopped in Hope on the way home to have the prescriptions filled. The pharmacist went out of his way to accommodate my situation, to get us back on the road quickly, and was very kind. Sending a huge thank you to Pharmasave Hope and all the team there. You made a hard day a lot brighter by helping me out and getting us on the road quickly.

I live quite a distance from Hope and I couldn't get there until 6 pm tonight. They close at 7 pm, so there was only 1 hour to fill my prescription, plus the others ahead of me. I didn't want to have to come back again the next day to pick up. The Pharmacist had my prescription ready for me very quickly and all of the staff that helped me with off the shelf items were fantastic!! I've used this pharmacy once before and won't go anywhere else now that I've experienced their top notch customer service!! Kudos to them!!

November 2021, Mud/Rock slide closed all highways. my guess is 1500 extra people stranded in town for 4 days. they were the only pharmacy open Tuesday November 16, 2021. The staff worked very hard to help everyone stranded without medication. Thank you very very much for all your hard work!

Every time I have a prescription to be picked it is never ready and told to come back tomorrow. All my stuff is always ordered 1 day in advance. Their store is not wheelchair friendly . I have to wait or come back later .I do not have time to drive up and down the HWYTime to go next door like Mike said to me ..........

I have been a patron of this pharmacy for many years and found their service to be fast, friendly and inexpensive BUT I have noticed a considerable drop in service and response time including having to callback my doctor to verify if prescriptions have been faxed only to be told they have been and having to recall the pharmacy to be told they may have been faxed to another pharmacy in town which means another call to a different pharmacy to be told once again no prescription was ordered in that name only to find out later that the prescription was faxed to the right pharmacy a day earlier but was misplaced by staff??My partner who is a senior citizen was shocked that during Covid19 no precautionary measures seem to be in place. I phoned before I left home to make sure my prescription was ready when I went in it was not I waited 15 - 20 mins this made me nervous so I explained I will be in the car please bring them to me which took another 15 mins. As we waited we saw people enter and leave with no gloves or mask and the entrance door was never wiped down. No hand sanitizer as you enter or at the counter. When my meds was brought to the car the staff had no gloves the visa machine was not wiped clean it was dirty, oily, greasy and visible finger smudge marks this made me very uncomfortable as I was left wondering that during this pandemic crisis which calls for regular hand washing/sanitizing what was I exposing both myself and my partner who has a severe autoimmune disease to. Please for everyone's safety instruct and have members of your staff follow and practice safe measures have protocols in place many many seniors shop at your pharmacy.

Absolutely superb personal customer service. I feel like a friend to the staff rather than just a customer. They are the best pharmacy in town without a doubt.

Charming, helpful folk. Drugs, necessaries, and knick knacks if you're looking to pick up a souvenir of Hope.

Pharmacist was very friendly and personable :) I appreciated his knowledge and advice.

After waiting almost a week to have my prescriptions filled and repeatedly being told they hadn’t even begun filling it after three trips to the pharmacy and two phone calls, I just waited in store for 20 minutes while one employee helped the woman in front of me and two others ignored me. When the employee finished with the woman in front of me he just went back to counting pills and I waited 5 more minutes and walked out. No one acknowledged me, no one said hello, no one said “we’ll be with you in a minute” nothing! I’ll be going elsewhere

Outstanding quality of customer service, best I've ever had in any pharmacy anywhere. Customized service with super friendly staff what are willing to ask really any question.