Portes et Fenêtres Factory Direct Montréal Windows & Doors

Factory direct was recommended to me and I recommended them to a friend too. Very satisfied with their windows, door and patio door. Sasha is very dedicated and highly knowledgeable of his products. Max and his team made fast (AND CLEAN!!) work installing 17 windows, 1 front door and 1 patio door. The team was also extremely responsive to come back and correct minor defects after installation.

I would like to thank Sacha, Sveta and all the team at Factory Direct for making this experience very positive. From initial contact with Sveta for an estimate request and initial meeting with Sacha for Sales (very informative and honest), to keeping me informed of progress for production, delivery/installation, all dates were respected and installation team was very professional, courteous and on time.Definitely would not hesitate to recommend Factory Direct for all window and door needs.Job well done!Thank you!P. SotosCarignan, QC

Great service from factory direct from all their group and special thank you to Sasha, Steva for their attentiveness and follow through. We changes 7 windows, main door, garage door and patio door with them! The quality of the windows exceeded our expectations and the wood frame finish is impeccable. Their crew ( special shout out to Max, Alexis and Dmitryi their affiliated contractor) worked fast and were professional. Only one thing to recommend, as we were expanding a window and we were unexperienced with the process, it would have been good for factory direct to guide us with some recommendations dedicated steps that we should have explored earlier to avoid any surprises at time of installation. This is the only reason for the 4 star experience. I still highly recommend to do business with them!

Great customer service from Sasha, he is very responsive and proactive. It was our second purchase and we are satisfied once again. We would definitely recommend them!

Looked for a windows and patio door supplier and found Factory Direct. Sacha and Sveta were very responsive and easy to work with. Their pricing were very good and they were very flexible in helping choose models and material. Then the install team called and came and removed the old windows and installed the new ones including 2 patio doors and the result is superb and upgraded the look of the house. Alexi and his colleague did a precise and efficient installation in two days. Great team and great results.

I am so happy with my windows and doors. Sasha and Sveta are helpful and gave such good service! They took theyre time to explain to us the types of windows and doors, and were patient with us. I would definetely recommend!

Couple of months after installing our doors, we had a little mishap and the door fissured without no explanation. We later found out that door was not properly installed, we called the same team that installed the door, they came in handy and did an amazing job despite the cold. The new door looks amazing and it's now childproof.

I met with Sasha, he took all the time to explain the quality of windows, work and time lines ahead. The pricing was better then the competitors. The windows arrived earlier then expected. The quality of windows was excellent. The installers arrived 730 am by 8 am the floors were covered with sheets and they were removing the old windows. Installation for 7 large windows and 1 patio was door was done by 4 pm. The head installer went above and beyond to fix the patio door floor as it was leaking from the old installation. I highly recommend Factory Direct and especially Sasha and his team. They all went above and beyond.

Just got our windows installed and could not be happier. Was not an easy case as we had to find a perfect match to our cedar facade. Very knowledgeable installation team. Attention to details. Very clean and responsible personnel. So happy about the final result. Big thanks for Alexander and Sveta for all the assistance, courtesy provided in terms of measurements, contractual details and all other processes, perfect customer service. Good price and great quality, great colour match. Iulia and Dmitri, Châteauguay.