Moores Clothing for Men

Been to this store many times since I was a teenager. The most recent visit I had was strange. I wanted to be fitted for my size on suits for my best friends wedding. When I asked in store to be sized, a lady measured only my chest, and promptly told me that they might not have time to do sizing today. She mentioned she would be right back, and I shopped the store with my $100 gift card in the meantime. After wandering the store for 15 mins she did not update or let me know what was going on. Typically had very positive experiences here in the past, but this seemed a bit odd.

I visited this store on March 18th at noon, hoping to find a new pair of shoes. Unfortunately, my experience was very disappointing. There was no customer service, and it took me a while to catch someone to talk to. The person who eventually came to assist me was incredibly disrespectful and seemed like he didn't want to be there at all. Despite greeting him politely, he just stared back at me and refused to engage in conversation. When I asked him to bring me a pair of shoes to try on, he simply walked away without a word. When he returned with the shoes, he again said nothing and just put them down. After trying them on, I realized they were too big and asked if they had a smaller size. The person replied with a curt 'no,' I suspect he just wanted me to leave. Despite thanking him multiple times, he never responded. Overall, I had a terrible experience and will not return to this store.

We purchased dress shirts, ties/bow ties, and pocket squares here for our September 2022 wedding. Staff were helpful and knowledgeable! Lots of stock so the groom and groomsmen were able to find the same shirts at different times/locations with alterations done quickly. Highly recommend them!

Rosaline the manager and her team was extremely helpful and kind in my shirt purchase. 5/5! Thanks ladies :)

Great sale, and MOST of the staff was friendly, except for the person we got stuck with. We had someone really nice helping us at first but then somehow this other employee came over. Name started with an R? Renata? She was extremely rude, I heard her with multiple clients.

Went in for a custom suit.Luigi was fantastic to deal with, made great recommendations, respected my time and budget.Provided the suit fits well, I will be back for another for more casual wear.

I am compelled to share an upsetting experience I had at the Moore's men's clothing store at this location. I was thoroughly disappointed by the lack of customer service, organization, and most importantly, basic respect.My previous shopping experiences at another Moore's location were fantastic, setting a high standard for the brand. I found an array of patterned shirts to choose from and was treated with the utmost respect and courtesy. This current visit, however, was far from that standard.Upon entering this store, we were immediately met with disorganization and a lack of stock that left us disappointed. But what truly turned our shopping trip into an uncomfortable ordeal was the rudeness displayed by one of the store's staff members.We were directed to a trial room by a staff member, only to be interrupted by another customer who claimed he was using the room. We, of course, apologized for the honest mistake, yet what happened next was wholly uncalled for. The staff member assisting the other customer was not only rude in her approach but went as far as making unjustified remarks about us.An honest mistake that could've been handled in a considerate manner was instead treated with disdain and public embarrassment. A customer's dignity should never be compromised, and today, ours was. The regrettable attitudes displayed by the staff member has made it clear that this location lacks the professionalism and graciousness we expect from Moore's.I am left with a feeling of deep disappointment and frustration, and I am left with no other choice but to advise others against shopping at this location. This experience has greatly tarnished the reputation of the Moore's brand for me, and I hope no one else has to endure such an experience in the future.

Just picked up my suit for an upcoming wedding - came without a shirt that was ordered - no alterations were offered even after I asked. This store is so disorganized and has been nothing but issues since the beginning of the rental process.

We have shopped at Moores in the past but this is the first time that we were very satisfied with the experience. Luigi was very pleasant and accommodating throughout. His expertise and knowledge helped us a lot in deciding which suite to get for my husband for our wedding. We never felt rushed or that we were not a priority to assist! We ended up getting the whole wedding set with all the accessories and we were both happy with our purchase! Can’t wait to come back to get my kids suite in a few months!

Would give 0 stars if possible. Go anywhere else when looking for a suit. My first time suit shopping, my fiancé and I went in and after standing around for 10 minutes among the 7 employees standing throughout the store staring, my fiance had to stand at the till for someone to assist us. after feeling super looked down on for not knowing much about suits, the whole time in the store was super uncomfortable. he gave me a suit to try on, it was the color we wanted so we went forward with purchasing. which was not cheap and thought we'd try on multiple items to see options but we were rushed out. skip a few months later, i tried on the suit a few times and just wasn’t happy with the fit. I took back in to exchange or return and was simply told we cannot do either since the suit was altered. The pants were only altered, the jacket was not. Then they said they still cannot do anything because it’s a set. The lady was very rude and got me to try it on. Disregarding how I felt in it she said it looked fine. Which shouldn’t you feel good in your suit for your event? Not how the store employee is telling you it should fit? After arguing with them, they still would not help me for exchanging or refunding. They told me I have to buy another suit. Now im stuck with an $800 suit that I barely fit and NONE of this was told to me prior to buying the suit. If we knew this we would of been more mindful when we picked up the suit and tried it on before buying. Their service is horrible, save yourself the headache and spend your money elsewhere. This experience for my wedding has been nothing but problems!