Crystaller Quality Sealing Burlington

Great job, very pleased costumer!Crystaller Quality Sealing company sealed our aggregate concrete recently.From the start of the process to the end they were very helpful, kind and transparent. We also appreciate how professional and knowledgeable they are. They delivered on all the fronts and they did a great job.I would highly recommend them to anyone.

I don’t normally write reviews but I was so happy and impressed with Crystaller.I had a concrete patio that needed to be power washed.Start to finish Steve, Sandy and their crew were great to work with !!The quote was reasonable and timeline to get the job done was perfect.Rob did a great job, it looks brand new !!

Edited review. Crystaller has reached out regarding our initial miscommunication that we had. We are very satisfied with the results on patio and it looks wonderful. They have been great at resolving any concerns we had.

Very disappointed with the lack of responsiveness and quality of the product they use. Had fading and yellowish staining throughout various parts of my driveway. Reached out to Jack, Steve and Sandy on several occasions and they essentially told me nothing can be done. Extremely disappointed with the lack of accountability and ownership from Crystaller, especially from a repeat customer over the years.Well I managed to find another company who were able to remove the old sealer that faded. Their commentary was that the product used was likely an inferior product and compounded further by applying it when the stone was still moist, which I would wholeheartedly agree with. Then we added the sealer from Kimbol (locally found in Vaughan) and the product is excellent!If a mistake is made, stand by your work and product and make it right! There was NO desire from Crystaller to make it right and that is the most disappointing aspect here. Buyer beware!

UPDATE, June 2022 - Repeat customer. Crystaller washed and sealed our driveway, veranda and pool deck three years ago and again today. Once again they are the best!!! This is a professional organization. They communicate, deliver what is expected and do a fantastic job!Crystaller hot washed and sealed my driveway, front porch and back pool deck. Pricing was in-line with other quotes and work done by others in previous years. The work was fantastic! Everything looks like new, the technician was polite and professional and no overspray. The entire experience was outstanding. Communication was always respectful and prompt, very clear instructions and work was done when promised. I highly recommend Crystaller.

I am writing this review a year after they sealed our stamped concrete. The coating is still in good shape and looks like will last another year.So yes, I am very happy with the service. The price is fair and reasonable. The work is done nicely. We will book them again next year.

Steam cleaning and application of driveway sealant were done efficiently by the team over the course of two days. The guys were considerate of the property as well. All communication by phone or in person with the team was polite and instructive when questions were asked. We highly recommend the company and will use them again in the future.

Was an absolutely pleasure working with Sandy, Jack and the whole Crystaller team on my paver and jewel stone project. From start to finish Crystaller made the process a breeze. They were respectful, responsive, reasonably priced, punctual and not to mention the job turned out amazing. Any and all questions I had at the beginning of my project were answered fully and in depth.. Didn't feel rushed what so ever. Sandy took her time to explain to me in detail what needed to be done and gave me a variety of options. Seeing how my project needed some extra work which required me to hire a second company to remove old sealer gone bad Sandy recommend a company called Sodablast that also did amazing work preparing both surfaces for Crystaller to continue the work. With all that said I will most definitely be calling Crystaller back in the future for my paver needs and highly recommend them to family, friends and anyone looking to get work done.Don't think twice about giving them a call!

Crystaller sealed my front porch, walkway and rear patio in 2021. This was the first re-seal after the concrete company poured at the end of 2018.Shortly after the treatment, there were signs of fading and discolouring throughout. I advised Crystaller and Steve returned and addressed the affected areas. About two weeks later, the problem returned. I reached out and spoke with Sandy and informed her that we were experiencing the same issues as before and was told they would return again.The team returned and retreated all of the stamped concrete. This time however, they did not put down the anti-slip sand. Now that the weather has turned and whenever it rains, it is very slick. When it snows, it is like ice underneath.Further, Canada Post reached out and told us they would not deliver mail when the weather is inclement due to the condition of the concrete.At that point, I reached out to Sandy twice via email and left a voicemail. To date, we haven't received a response from Crystaller. It is no longer a question of appearance, now it is about safety.As this is an expensive service, you will need a reputable firm who will stand behind their product and install.

I am very impressed at the level of service I have received from Crystaller. We had stamped concrete done last year and decided to seal it this year. From start to finish, everything was handled professionally. We had a slight issue after the sealer was put on; it rained that evening and the following day, which didn't allow the sealer to dry properly and made white spots. I contacted Sandra, who was more than happy to address my concerns. Steve (owner) came out the same day to assess the situation and it was dealt with immediately and we could not be happier with the results. I cannot say enough about the staff, from the workers, office staff and even the owner were all so pleasant to work with. I would highly recommend this company and will be using them in the future!