Bath & Body Works

Can never go wrong in this place. Nothing in the store is ever a bad purchase. Customer service is phenomenal. A perfect balance in the sales team, meaning they know enough to ask if you need help, but graceful enough to step back and let shop without pressure

I was hesitant on even giving a one star review today. I usually look around, smell the scents before I make a purchase because its always awhile since my last visit. Usually, the stock has changed and what I bought last time is no longer available. I purposely came to Bath & Body Works to buy some shower gel and body lotion, but I didn't. Let me explain... I was 2 steps in, reaching for a basket when a service rep approached quickly saying something. I looked up, asked what?" Then she said "what brings you here today". I felt "attacked". I answered "shopping" as I pointed into the store. Then she said "what are you looking for?". That's when I put up my hand and shook my head "no" then turned around and left. This was my second visit to this location. My first since the pandemic. I think this particular service rep should have let me grab a basket first

Was there a week ago prior. Just popped in to check for travel size hand cream. Wasn't able to find what I wanted. Great thing i can check again later.

What woman doesn't love this store. However I have found that the level of punch" an aroma packs varies considerably. Makes it tough to try new things. For me

I went to bath and body works. They had a fantastic candle deal. Buy 2 get 2 free. The lady at the front door recommended a sweet candle to me based on my questions. Also Paige came up to me and asked how she could help and what I was looking for. She was very sweet and made my day. Great experience despite the store being super busy

This is such an amazing store. I love everything. Tons of variety.

Got charged twice for same product and they said the first didn't go through and said it happens all the time and that I would get my money back within the hour, which didn't happen. They said to call back if the first charge goes through to get it resolved. It's been 2weeks of back and forth and nothing and they now tell me to dispute it with the bank.

I totally love going here. I drown in the beautiful scents available here. Lots of scented candles, hand wash and cream

Love this location, they always have a great selection and great customer service!