Co-op Cabs

I called them on a very busy weekend day for them and dispatch customer service was excellent. I didn't mind waiting and the cab shoewed up before the expected wait time.

Co-op driver was beyond rude and didn't follow the rules of the road. On the ride to my appointment the driver started off by making an illegal turn after I'd told him not to go that way, as you can't do a left legally I'd told me. He didn't care and did the illegal turn anyway. Then the Co-op driver didn't drop me off at the right location for a doctors appointment I was attending in a location that I'd never been before. The cab driver realized he'd not dropped at the right spot after I'd gotten out of the cab and told me to walk to what I thought he'd said 602 Collage St. which was not far from the cab. It was actual 622. He yelled out the window of the cab at me Do you not understand English

I took a red and yellow Co-Op cab outside of a restaurant on King street in Toronto. The driver did not put on the meter and when I asked why not at the end, he insisted that it was $40 to take me less than 2km away. I gave him $15 and he yelled at me to get out of his cab which I did and he drove off without me closing the door. My phone was on the seat and he picked up and disconnected, then refused to answer any calls to it or messages I sent on my find my phone device website. I was tracking him around Toronto for hours until the signal was lost. Customer service didn't seem to care and dismissed all attempts to contact the driver. Terrible and dishonest experience. I will never use any cab again because of this. Uber and Lyft from now on and I will encourage others to do the same. So disappointing.

I've had to take a cab this past week because of injury and can't drive. The drivers are adequate but I have called ahead twice to arrange a time pick up and both times have been over 20 minutes late. Don't use if you have to be somewhere at a scheduled time.Had to edit this review after ordering a cab and being told 10 minutes. Then calling back 15 minutes later and being told cab is 6 minutes away and then calling 20 minutes later. Being told they got another driver and he is 7 minutes away. God knows if this one is going to show. If my employer wasn't paying for this fare, I would definitely go with Uber or Lyft.

Beware of unsafe taxi drivers.The driver hit my car didnt give information , police was called and he was told to go to reporting center and he never showed up and my insurance company say his insurance is not valid.

EXTREMELY bad service. If only i could give 0 stars. Waited 1h and 45min for a wheelchair cab.Called after 30 min of waiting and the cab company said they didn't even have a driver yet, and to give them a few minutes. After 1h of waiting, I called and they said that he was on his way. I ended up waiting for another 45min until driver finally arrived. The cab was filthy! the windows and seats were disgusting and clearly not regularly cleaned. The driver drove me to my destination, but the entire time he never had his meter on so I was unaware of what the price was gonna be till the very end. Never using this cab service again. Absolutely terrible waiting time for cab and poor seating environment. I highly recommend any other transportation services but this company.

The man driving this cab was working with a young man doing a scam. The kid pretends the cab driver doesn't take cash only cards. He promises he'll pay you back. The driver confirms he can only accept cards. He switches the cards! The put on his masks saying there's nothing that could be done because no one can see their faces because of the masks. I hope police is able to catch them soon & he's fired.

Disgusting dirty cabsI Asked a driver to turn on Airconditioning, he said they don't have it and smiled at me.Ultra horrible cabs.

Daughter had critical need for an early morning taxi, so I told her to install app and pre-book cab the night before. Ordered cab and app said driver being scheduled. Presumed this was normal as it was hours ahead of the pick-up time. Pick-up time arrives and no cab. App still says driver being scheduled. Automated answering service with no human or customer service at cab company. And they wonder why taxis are a dying industry? Will never use this service again for the rest of her long lifetime remaining, nor will I.

Absolutely horrible service. The driver’s constantly stall for time, after being assigned to you. Chilling at dufferin mall parking lot with their friends. Some times accepting and completeing other fares, while theyre assigned to you (not realizing you can see their gps position on the app, as they lie to you when you finally get in the cab 30 minutes later). The drivers will also ignore you directions and take you on the worst possible routes, to run up the meter.