Ruff Cuts Dog Grooming Studio

Dear Ruff Cuts,I cannot begin to thank you enough for the way you groomed my West Highland Terrier Hannah under such extreme challenges.I wanted to write the following comment:Because of family difficulties and responsibilities my dog's coat was not maintained and became extremely matted.Ruff-Cuts came to my rescue and with extraordinary expertise, skill and patience they were able to address the problem, leaving my dog looking fabulous.I cannot thank Sue and her daughter enough.I highly recommend Ruff-Cuts and rate it. A++++Shirley Routliffe

We've been going to Ruff Cuts to get our Schnauzers groomed for over 14 years and I have to say that we've always received fantastic service and results. The ladies are very thorough and concerned about the pets that they groom and take time to mention any health issues such as ear infections or skin problems that we should be aware of. They are patient and caring and I know this because my dog is a challenge to groom and they always manage to figure out how to handle him carefully and make him look great!I would highly recommend Ruff Cuts to anyone who wants professional grooming from a couple of women who truly love animals!

I'm so happy that I brought my Gypsy here! She's a bit shy and the small studio in their house was perfect for making her feel comfortable. As for her cut, it was one of the best, if not THE best she's had. She is loving the short cut in the hot heat and I'm loving it because she's easier to clean after a dip in the lake. Bonus! You can book online which is so helpful!! Thank you and I'm so happy I found you guys.

I took my bichonpoo here for the first time and Sue was fantastic. Best grooming experience i’ve ever had. I’m normally apprehensive of bringing my dog to new places but we just moved to Ottawa so we needed a groomer. My dog can sometimes be anxious when getting groomed but she took her time with him and was very kind, patient and understanding. He looked so cute when we came to pick him up! I definitely recommend taking your dog here

I have been going to Ruff Cuts for at least 20 years, (started when on St. Joseph)My Bulldog loved going there as did my Boston. I now bring my Chi there & Sue does a great job.Their pricing is reasonable & they don’ t overcharge for nail cutting like many places do.I trust them with my companion....

Absolutely loved!!! My baby was a mess who needed a good trimming. She did an amazing job. Very well priced. Great home setup easy to find. She was so kind and I had no anxiety leaving my dog (I can get very anxious when bring my dog to groomers). Now I have found one in Orleans that I love. I will continue bringing my baby there.

We adopted our dog Sherlock 2 months ago and took him to Susan for his first grooming the same month and then again the month after that. Susan is great. She has an amazing personality and has great knowledge. She even tells you how it went afterwards and mentions things that she feels is important to mention. My dog had gotten his injections done and she mentioned that he had a lump at the site of injection and to keep an eye on it. Something that I hadnt noticed that she thought a good mention. She said he didnt like anything with the feet. Which I understand. But watching him on webcam I could tell that he felt comfortable with Susan and that when I brought him back the second time, he was happy to go back. I will be returning to Susan after a very bad experience at another groomers that caused us to go to the emergency this week. Susan knows how to handle dogs with love and care. I am glad I found her and would recommend her to anyone.

I brought my dog for a grooming here. I asked for just a trim of my dog’s fur and for her nails clipped. I left to run some errands and when I returned, the lady working had completely buzzed my dog instead of just a trim. When asked why, she replied that she felt it looked better.I feel a little sick about the experience, given I really just wanted my dog’s hair to be trimmed and Ruff Cuts made a decision regarding my dog that I wasn’t okay with. Please be careful if you do choose to go with this groomer - I don’t want others to experience what I did.Before I get accused of not being a customer here much like others who have posted a bad review, I want to clarify that this is the location in Orleans. My dog’s name is Daisy and she had an appointment on Thursday, August 11th.

Top level grooming! Took my Pom there for a full groom and he came out looking exactly like how I described and super quick. Sue is the most professional groomer I've taken my Pom to and was very understanding of our poms needs. Great pricing here 10/10

Groomer here takes great pride skill and professionalism to get the best for your forever pets.