Redi Rad Waterloo

Jim, and the Redi Rad staff took great care of me. I am very particular where I take my truck for service. They repaired my cooling system. Got me in right away and were very friendly. The price was lower than I expected and I would recommend them to anyone. Thanks so much.

Took my car in for A/C work. Excellent and prompt service! Staff was courteous, polite, and took the time to explain the repairs done, as well as answer any other questions I had. Would highly recommend!

Paid around 680$ about 10 years ago to fix an overheating problem with a 2003 Infiniti g35, technician stated doing this" will fix it. Drove down the street and the whole car overheated and smoked out the front. No refund and owner did not want to split the bill or help out in any way. They also removed the thermostat and didn't replace it.Highly don't recommend these folks.Better off going to another local mechanic!"

We had what turned out to be an overly complicated issue with the AC lines in our car and these mechanics not only took the time to properly review the job, but were professional enough to admit it was beyond them to fix. They were polite and courteous, and explained things well, and even though they admitted to taking over an hour to assess the problem, they didn’t charge anything for the service. It’s always a pleasure to find kind professionals that care more for people than profits. Even though they couldn’t fix the problem, we walked away feeling good about this experience and the professionals that work there.

I cant express how awesome this place is! Jim is hands down a straight forward and honest guy. It's not my first time here and I will keep coming back for all my needs wether it's a normal boring day to day car or my pride and joy racecar. Quality sales and service are here at Redi Rad!

Was able to get same day AC diagnosis, leak fix and recharge after some other appointments were cancelled for the day. Price was fair. I recommend them.

Today was my first experience with redi radI called first thing this morning to ask about a repair or replacement. When i called the person on the other end seemed confused as i had to mention several times what year make model and engine size i have i was qouted 200 plus tax an a new radiator. I then drove to the store to pick up the radiator that was instock. When i got there i mentioned what vehicle that i have and what i have been qouted. They then told me that the price was 385 plus tax and told me that the price i was given was incorrect and that the lady i was on the phone with must have chosen the wrong engine size. There seemed to be alot of confusion on the matter and after driving from way out of town they not only didnt offer me a discount for my time wasted made it sound and feel as if the problem was my fault.I cant say anything about thier work but the customer service i received was not great thanks redi rad

Everybody at Redi Rad are the best! I have been trusting them with my previous and current vehicles for over ten years. Always hopeful, kind, patient and fair. Thank you for your kindness and expertise!

Amazing! I mean a massive job they had executed for me. Done faster than they said it would be and kept bill. Nice and moderate. Even put me on a payment plan being that I am someone who lives week to week. Check to check. Great job purely professional