Reitmans

Really great staff at this location. Very helpful and pleasant.Prices are generally good and I can find work and casual clothes that fit my budget. If you are a very slight person like myself, you may not be able to get sizes small enough in certain items though.

The comment from a previous review is very true. My review is about three weeks after that review.This is one of 2 clothing stores in Brantford I will consider shopping at. The service was so poor and one associate was so rude that I will not shop at this location again and, since I will now shop out of town, I will not likely be a customer of Reitmans. I registered a complaint online after waiting on the phone for over 20 minutes to address the poor service. Also, I think the individual who was so rude today is actually the store manager. No wonder their stores are in financial trouble.

With limited shopping in Brantford, I'm so glad we have this store! Great selection and very attentive staff.Only gripe is that one staff member doesn't wear a mandatory mask. Don't care what her reason is as it sucks for everyone....I can't enter without one and I am really not sure how it's ok with Reitmans? This has deterred me from returning in person.

Good sales, friendly staff and a clean store. I’m really confused by the staff member running the fitting room without a mask on?

Was ignored the entire time I was there. No one said hello. I had to go back and forth from the change room several times. I mentioned it to the lady at cash and she looked at me like I had 3 heads.I will not shop here again, this is not the first time this has happened at this location. I’d rather drive the Hamilton.Horrible Customer service!

Sales staff was very helpful and attentive. I wasn't thrilled with the selection of dresses available this year.

I called the store this morning to see if they had an item in stock and the person I spoke with was extremely rude. I told the person the name, colour, and size of what I was looking for and she told me she couldn’t look it up from the description I provided. I told her the item number and the different styles of the sweater. Finally she told me that the system says they have it but it doesn’t update for 72 hours so it could be wrong and she didn’t have time to go looking for it because she has customers in line. I asked if she could call me back after she has time to look for the item. She told me she wouldn’t and told me to call back later to see if they have time to look for it for me at that time. I told her that I am a customer as well and I’m calling from a different city and don’t want to drive all the way to Brantford for nothing. She told me to call back later. I said ok bye and she hung up on me.She didn’t offer to help me at all and wasn’t even polite about it. I haven’t come across someone with such a poor attitude at Reitmans, until today. If that is the type of customer service this store provides, I won’t be making any future purchases from Reitmans.

Walked in the day of the Rogers blackout, 3 of them standing at the door working on a display, no one looked at me or said Hello. No one offered to help me find anything. Last time!!

Wife got some new digs and the staff was super helpful. Very clean and mindful of keeping people safe. Great job.