CIBC Branch with ATM

I wanted to put money on the card through an ATM. The ATM accepted the money and then began to return. but he did not return the $100. I am a newcomer to Canada. for me it's a lot of money. I have already written 4 complaints, but the bank can’t help in any way! They say to call the line and leave a complaint. the ATM is next to the bank, not in the shopping center, etc. as it happened, I was told that they did not have the keys to the ATM. in short my money jammed. but I am shocked by the service and not solving the problem. already a month has passed. there is also a check from an ATM where it says that an error has occurred. thank you that not all the money!

Extremely poor customer service can't get a wite transfer or a draft.

The service at this bank is excellent! The staff are very helpful and kind, my last time being there Anna I believe was her name was very kind and helpful and made things so much easier for me. God bless your soul Anna!

Amazing service. I requested multiple documentations last minute without an appointment. Jonah, Josh, and Ajwid were able to address and assist all of my concerns in a professional and timely manner. Beyond impressed with the quality of service provided at this branch.

The staff here is so helpful and professional, went in today with a card problem and a young gentleman had me set and fixed up in five minutes. They have always gone far and above to help their customers

I had a great experience here, I was late for few minutes but Mr Jonah was very accommodating and helpful with all my concerns. Thank you for treating a client nicely.

This is a building review. The building is on the City of Edmonton historic resources. Built in 1929 it is a prime example of late renaissance revival commercial building. It has been renovated a few times over the years, but in 1999 it was restored by CIBC. It’s a great looking building inside and out.

Bableen extension 203 the manager at commerce place should be fired this lady is a bad representation of the bank and she is extremely rude totally neglected helping me was dismissive refused to answer simply question with regards to my account I'm was absolutely appalled long story short I will no longer be banking with cibc because of her I have canceled all account and I am very disappointed she should be held accountable for her action and the way she is treating customers

Easily the worst branch in Edmonton.Despite almost one year of consistent reviews and in-person requests for more tellers, nothing has been done.Extremely poorly managed.This branch and it's manager have single-handedly moved my Edmonton spending account and my business account to TD.The only account I had left at a bank other than Canada Trust. Unfortunate.

Nobody at this branch has the fainest clue what they are doing. I have a cheque from my insurance company to pay off an auto loan through CIBC. A teller named Jeff had no idea what to do with it. I got sent to the sales department and told I have to open an account and deposit the cheque into the ATM. I was there for an hour and a half. The money was removed from my account with no explanation. I went in again to figure out what happened. Once again the teller had no idea what to do. I am told the cheque is gone and I need to get a new one from my insurance. The manager did not even have the decency to get out of his chair to come talk to me. Avoid this branch and CIBC in general. I never had any problems with TD bank.