Riverine The

This is a wonderful place to be at if you are a resident. I have family there and they treat thier residents like gold. However it is a different story for the staff. That is why I have to give it one star. The staff turnover is high. The management has no concern for them. It is sad to see how hard they work with so few people. Often staff is missing and no wonder. During this covid time the Ontario government has asked for increased staffing. However the Riverine has not done this and some of the most lovely workers have left. I hope they decide to address this oversight.

2010, in her 90th year, my Mother joined her sister, 5 years her senior, at the Riverine. Both were very hesitant to leave homes on the Napanee area farms where they raised their families; but the widows who had worked & travelled together in their senior years, happily re-united in this clean, comfortable, and welcoming atmosphere.Later on, following many visits, 2 ‘younger’ sisters, also widowed, joined them from suburban Kingston. For several years, the 4 siblings enjoyed many crafts, activities, and outings organized by Riverine staff.Now Mom & her older sister have moved on. They’re missed, but our families will forever appreciate the kind attention Christine, her admin. team, and all nurses & staff wrapped around them during their life in this warm, welcoming community.We learned, as they helped Mom (and us) through difficult changes: giving up licence & car, moving from her apartment to a full-care room, and relying on a walker, that we had made a wise choice for our Mom.