Le's Lovely Nails and Hair Spa

I was in for a pedicure a couple of days ago and I had a terrible experience. She used the rocks for about 10 seconds. She literally put them on one foot and over to the other foot right away. Did not get a message at all. And the cleansing was a rub on and washed off right away. I asked her to cut the nails short and she ignored me. One of my toes was bleeding. I try to use this one person as she gives me the full treatment, but she was busy. I wish we had another choice in Prince Rupert. There certainly is enough business for two companies.

Cut my hands and cuticles it was painful and very visible. They didn't do full coatings with shellac. They got upset that I tried to calrify that I wanted matte black shellac matching manicure and pedicure. It was also a very tough and rushed job. They wouldn't be polite when j asked them questions. Terrible experience for $80.00 at that..... Will not return and do not reccomend. Blood is not a good sign... I'm sad I even paid for this torture. After j posted on Facebook 3 other. People told me this has happened to them. This is why I am writing a review. Obviously it is no accident. They might be racist as the other 3 people who experienced the same cuts and roughnes are of native background.

Very bad experience, very rude customer service. Will never go there again!! The owner thinks she knows everything, she’s very disrespectful.

Nice and relaxing atmosphere, so many colors to choose from for nails. I'm now hooked for pedicure... had a spa day for my mom's birthday, she had mani (shellac) and I had pedi (gel)

I love the atmosphere here! The girl who did my nails was so nice, I will definitely be back before I leave Rupert! Such a large variety of colours and services and friendly staff.

the older woman that works there is terrible. She snagged my skin multiple times and broke my real nail under the fake one after trying to rip it off. They were thick and not shaped well so I had to explain that I didn’t want chunky stilettos. After she was finished painting my nails she rushed me out and that’s when i noticed the patches left behind. She refused to fix it and i went on my way. For $75 I shouldn’t have to go home and fix them myself :(

Employees are friendly, cute location, my nail tech was wonderful and thorough. I asked to see the lotion she used and she gave me a dollop for my hands and arms :) very happy with the service I recieved!

Horrible experience! I called for two of us to get acrylics done, the person on the phone repeated back to me and confirmed for two appointments, acrylics. When we showed up they made us wait 30mins. When she finally was ready for us she thought I was only getting a fill, and tried to argue with me about the appointment. She sat down all flustered saying she didn’t have time and started doing my nails anyway. She asked what shape I wanted, I showed her a picture with short coffin nails. She said “ok coffin nails”. And she started trying on the coffin shape on my nails. I showed her where I wanted them cut and she said ok, and proceeded to take a completely different nail and glued it on without asking. I figured she would file it down and fix it. She didn’t. My friend was still waiting at this point, and asked if someone was going to help her. They argued about the appointment again saying I only booked for one, when I had two of us confirmed. She rudely said they didn’t have time to do it and to come back later which we didn’t have time for. An hour and a half in, and I had square, lumpy, crooked nails and my friend had nothing. Never going back!

They do not sanitize their equipment. And Le, the owner, is extremely hostile and rude. She did my friends and I nails and was rough and drew blood on both of us. My nails did not last more than a week. Will never be coming back.

The 2 stars is for atmosphere, otherwise I'd put one. My partner and I went here on Thursday and the woman who did my nails nicked me with the cutters and since then I've been battling an infection on that toe. Cant enjoy the nice colour that I picked because of the pain radiating from my toe since Thursday.