Silver Mile Hardware

Very friendly, courteous and knowledgeable staff. This place is equipped to serve; they can service or repair all small engines. If you are seeking to have your lawnmower etc repaired or serviced or looking for new equipment, this is the place to visit

These guys offer terrible customer service. A new snow blower, used part of 1 season, oil changed after 2 hours of usage as per manual and 91 octane gas used even though I read 87 octane is ok. They said it was bad gas and that it is not covered under warranty. Ended up costing me. They also need to learn diplomacy when dealing with customers.AVOID THIS PLACE!!

These guys are honest and hard working!Last year took my chainsaw in for repair after putting straight gas in it.1st place I took it near Finch & Kennedy charged me $75 to look at it and they didn't even open it or flush it! Then they told me they would give me a credit of $50 towards a new one and just made me feel stupid for putting straight gas. This store is full of dishonest people.Therefore, took it to Silver Mile. After, explaining the gas issue and wanting to buy another chainsaw from them, they suggested to try to repair it 1st. Then buy new one if needed. I was hesitant but, agreed. Glad I did!Glad to see that there are still honest people in business! Chainsaw was flushed and luckily there was no damage. Switched to a 4:1 ratio, as per their recommendation. No issues with equipment for about 14 months since.Highly recommend this family owned place. Store not too big to treat customers as numbers and $$$$.Thank you Silver Mile!

Brought in a chainsaw to be checked out. They suggested servicing it and replacing some parts with a grossly inflated estimate. I declined as I knew the cost of the parts and what labour was required. They didn't have it ready assuming we would agree to the ba repairs. They said they needed time to assemble it so it's at least safe" to use. When I finally received it

Took a chainsaw in for a basic tune-up, they ended up charging almost $300 and it was worse than before. Took it to another shop and they told me the spark plug was cross-threaded and I was better off buying a new saw. I would go elsewhere for servicing.

What a bunch of con artists. Over sell you for what you need then when the product doesn’t work right they charge you a huge fee just to look at the product even when its under warranty.Not to mention the same warranty they got you to upgrade.Family con artists certainly not a family business.Would never go back.Stay clear of this place.

As I don’t know about an engine or mechanic issue. I should don’t go to this scammer.Silver Mile Hardware is a big scammer business owner. I have never ever seen in physically fraud, dishonest and greedy shop owner.They have charged $90.00 in order to check my snowblower.A few days later, I got a phone call from the scam shop that, they asked me that it will cost a couple of hundreds dollars in order to fix the machine. I have agreed to pay $200.00 and then they said it would be $300-400 dollars.As I was totally stuck with the big machine, I have no choice to move around because it would be more costly for renting a truck service.Finally I have decided to fix it by the offer of $400.00. Suddenly the owner has changed his own statements that, he asked for $500.00 and then I have understood that they were not an honest business owner. Also they have not touch or check my snowblower, but they charged $90.00 for nothing.They asked me to pay $ 410.00 plus tax and then they will fix it.Since I have lost my trust from this dishonest store, I was searching the technician from Kijiji. I have found Small Engine Repair Services. I called them. They came to my house and gave the price quote, which was unbelievable cheaper. Suddenly I was agreed. They have brought a five dollar parts and it’s took about an hour in order to fix it.They charged hourly $40-50 dollars. As I asked for flat rate I have to pay him $120. I was so glad to pay him $20 tips. They Asian man surprised me with his great service.

Don't understand why such an awesome company like STIHL can use this company to sell and service their products....they don't honor their repair quotes, just pull random prices from the sky when buying parts like 19.99 for a O-ring, listening to the owner talk down to customers in a condescending manner is absolutely digusting, I Love STIHL products and have 9 pieces of equipment and so glad that I found a very reputable Stihl dear in Pickering Power products, their the same owners as Markham mowers and are fully legit, honest, and respectful business owners who always treat you with respect and professionalism....don't waste your time or money at Silvermile Hardware!!, its well worth your time to go visit Pickering or Markam mower....you won't be disappointed and more importantly you won't be scammed or ripped off...witten quotes that are honored or surprisingly maybe even less!!!

Over priced. Get you with a low estimate, and prepayment. Then over charges for their service. Oil change and tune up cost me over $200. The lawn mower almost cost that much. Nothing wrong, no other work other than a tune up.