CIBC Branch with ATM

Very bad service, is better make appoitement with other CIBC branch.

another bank who doesn't care about their customers or the needs of their customers all they care about is cut employees make more profit don't go there there is no cashiers or service it's a ghost Bank

This place recently renovated and there is a lack of information on what can be and cannot be done at this branch. Customers are expected to find out things by themselves, when you take the time to go there and find out you can't do something, you need to go to another branch.

Good service but some time busy and very good staff

C'est une place pour les sans abrís.L'odeur est dégoûtant.Dommage ça donne envie se changer de banque

Quick Service

Bad services

J'ai eu un appel manquer a 10h30 sans message vocal. J'ai appeler de 11h30 -17h00 et jamais eu de réponse. Une vrai blague, personne ouvre le téléphone.

Went there to open a checking account, suggested me to also open a savings account. I accepted just for the sake of it.I was left alone for 15 minutes with full access to their computer ( the clerk did not even bother locking it) while the clerk went to get me a debit card and most likely gossip with another employee since it shouldn't take more than 5 minutes to do this.After leaving , i got e-mails from CIBC telling me that my Checking account was not open and i needed to take an appointment to open it.I went online and i saw they only opened my savings account.It scares me with how CIBC tells us our money and personal information is safe when experiencing this situation. And the incompetence from the clerk to not be able to open a savings and a checking account at the same time frustrated me.I had to take another appointment to another branch, the one at Daniel-Johnson blvd in order to finish opening my checking account, since i was told i needed to take an appointment and this branch was booked for the next month.I showed up to my appointment at the Daniel-Johnson branch 5 minutes early. I was expecting the clerk was ready to great me, but they were not. They showed up at the exact time of the appointment and said hi to me and went to their cubicle and was getting ready for our appointment. It took them 10 minutes to get ready.I opened up the checking account and asked them their rates and what are their rates for lines of credits for students. They told me i needed a specific income, that i already made this year and they vary per customers. I asked them what range do they vary from, they told me they can do a simulation to have an idea of what my rate would be. The clerk was not able to make a simulation that took about 20 minutes. I said i just wanted to know the variations and they ended up telling me. After the simulation,t he clerk at the Daniel-Johnson branch told me i was pre-approved for overdraft protection and i should get overdraft protection especially because i do most of my business with RBC. I asked why they said especially because i do most of my business with RBC. They ignored my question. I did not bother pushing more as i did not want to waste more time. I asked the advantages would i get if moved my business from RBC to CIBC and told me their rates are better and i compared to the rates of RBC and CIBC and they are higher. I told the clerk CIBC's rates are higher then what i have currently with RBC. The clerk told me they don't want my business anymore.I guess that CIBC won't have my business. Since they told me that they don't want my business, believe they can call me by my first name like if we're high school friends instead of being professional when meeting for the first time ,they do not value my time and they don't even care about my privacy.

Le plus pire centre bancaire à la planète, il ne répondent jamais au téléphone ,touts le personnels ont activé leurs messagerie vocal durant toutes les jours sans répondre, j'ai laissé dizains de messages sans pouvoir avoir un retour pour résoudre mon problème , c'est le plus mauvais expérience dans ma vie