Consulate General of Belgium

Excellent service. Really impressed by my interactions with the team, especially M.Rolland. Professional and extremely helpful.

I have dealt with a number of consular services around the world and have always been disappointed by their lack of communication, and slow speed in getting anything done.My recent experience with the Belgian Consulate in Montreal was the complete opposite. In particular, Jean-Noel Rolland was exceptional in his helpfulness, and patience explaining all the details of the registration and passport application process and keeping me well informed of any changes and updates. His manner was always very friendly and I felt comfortable asking any questions or making clarifications. The Consulate worked quickly to register my son and send back his important documents to me.Thank you again Jean-Noel, for your professionalism!

Great experience for visa application. The consulate representative was professional and patient. A couple of errors on my application were fixed on the spot. Easy and fast

Went there twice for two different visa applications. Had great times for both visits. All the staff were helpful and friendly.

The one staff I spoke to was somewhat polite but was blunt and did not leave any rooms for any questions and kept talking. The phone call was the briefest call ever as if the staff had better and other things to do. Not impressed at all and definitely gave me a bad taste, not sure I want my citizenship back. Good luck to those who call and hope your experience will be better.

Planning to come back to Belgium. Needed information's about the covid related procedure. Impossible to have a proper human being on the phone when choosing the other information's" section on the voicing box. So I recalled and went to the passport and ID section. I deeply apologized for using the "wrong" path and asked for more info on the procedure. The girl answers that everything is on the website. Zero understanding... Bored voice... Not even a good bye... Come on Belgium... When all the staff at the Canadian gov is so understanding and helpful during this mess. That's very sad ! Please stay cool... This pandemic is a total mess... It's very hard to know for sure what to do and travelling is very stressful. I know you might be saturated with these kind of calls... But it's your job to keep your cool ! I hope you gonna get this and implement improvements ! Good luck to you !Peace"

Had a great experience applying for a visitor visa to Belgium. The visa officer was very sweet and compassionate, taking time to explain the process in detail. I did not catch the name of the officer but I wish him well.

Called them to gather urgent information and despite having chosen the Dutch language option, the person answered in French, saying they barely spoke Dutch. I offered to change to English, which I speak fluently, but he admitted his Englisj wasn't great as well. Ended up having to puzzle together 5 minutes of poor English and gibberish. Quite sad for an embassy representing a country that dominantly speaks Dutch and is set in a, mostly, English speaking country.The experience left me frustrated and confused, especially since I depend on them...

I applied for a type-D long stay visa, the process took only about three weeks (maybe even shorter since I didn’t check my mail box last week)which was a pleasant surprise! Thank you so much for the fast service!

I was applying for a tourist visa. The staff was very polite, they accepted my documents without any problems. Although the average processing time on their website was 3 weeks, I got my passport back in 1 week and I got exactly was I was asking for (and they didn't even ask for plane tickets booking confirmation). UPS screwed up a little with the delivery, as usual, but it's not the consulate's fault. I'm very satisfied with my experience. Didn't try contacting them on the phone though, and I see most people complain about that. For me, everything went great.