West Coast Disposal Portable Toilet Rental

I understand that the snowstorm may have caused some delays in delivery, however, I called your team eight times and did not receive an answer. I was simply trying to get an update on my delivery and was never rude or disrespectful in any of my interactions with your team. I was them promised that the unit will arrive by 2:30 pm. When I called you at 2:30 pm, no one answered my call or my email and the unit was never delivered.Unfortunately, the delay caused by your company had a significant impact on my schedule. I believe it's important for other potential customers to know about my experience, and I still stand by my original review that people should not use your services. I hope people read this and never use you guys again.

I have been trying to get my portable toilet picked up from my property last two months. I have attemped phone calls but never got an answer. I finally got a hold of someone who said it woulf be picked up but it still has not been. I have been charged for these months.

DON'T WASTE YOUR TIME!!!! This company is completely unprofessional and incompetent. I tried booking 3 portable toilets for the July long weekend and was quoted $150 per toilet and that it would accommodate the amount of people without needing servicing. I had to call 3 times just to get paperwork, then had to follow up again to confirm receipt. When I called today, I was told that the location is unreachable and they can't access it. They have had the location for over a week and haven't even looked at it until today and I REPEATEDLY told Raman (their admin) where the location was !!! We wouldn't have found out this info until the day of which is really poor business practice. Definitely don't recommend, would give negative stars if I could.

Invoicing is sporadic and often incorrect.

Excellent customer service. Very responsive and competitive prices. I booked with WCD for a washroom trailer for my wedding, but due to the pandemic had to cancel my booking. The whole WCD team was so understanding and helped my change my booking with ease. I look forward to working with them again in the future!

Great customer service , quick response , very friendly will definitely call again !

Update:Raman, was helpful in reaching out after my previous Google review and corrected the mishap. Our site portable toilet was replaced accordingly. Thank you for listening to our concern and making it right! Mistakes do happen and it is the act of reaching out and rectifying it that makes a difference. That is what you call good customer service! Pictures below is what we had in mind for the ladies' portable toilet. Very glad that it came about!

I am beyond satisfied with West Cost Disposal. I had rented a single unit portable potty for my son's birthday. There is no event too small or too big for them. They treated me with professionalism and communication was super easy and stress-free. The unit came clean and fully stocked with TP and sani. They are also very reasonably priced! I will only be using these guys for my events! Thank you!!!

West Coast is great and friendly family company who were very professional and easy to deal with! They even gave me a discount when I informed them I wouldn’t need a washroom trailer for the whole 24 hour booking! Would highly recommend this crew from any social gather needing toiletry services! Thanks guys!