LIONS GATE GLASS & SCREENS LTD

My window glass broke and I was told to call this company and speak to James as he was my friends family friend and that he wouldn’t disappoint. Although he came in with good intentions and a good first impression he never got back to us. After waiting for couple weeks I gave him a call and he said the glass is still being ordered and waiting for arrival. I called again after a week (2weeks in total) he said they are still waiting for the arrival of the glass and now it’s been nearly 2 months. No call back, and same response. I think they are lying to me with the glass being ordered in, as a way to just shut me up and for us to move on. So that is what I’m doing, moving on to a different company. I give this company and James a 1 star for this bad experience.

Got two jobs done and both to our satisfaction:1. Dining table glass replacement - the craftsmanship of the finished product is outstanding and the family is very satisfied.2. The old broken glass top was brought to Lions Gate Glass Shop and the owner was very courteous to cut and shape it into a smaller table top glass. Cutting and sanding of the sharp edges was all done without any charges.it was a very satisfying experience. I will always recommend my friends and family to use the services of Lions Gate Glass and Screens Ltd for their domestic needs.

I had been trying to get some window screens made in a hurry and could not immediately supply much information as they were for my vacation place and I didn't have reliable info re measurement etc I had met with James the owner on the previous Sunday no less and told him what I was interested in . Later E mailed him a photo of the windows asked for delivery by Mon night and when I went to his shop in N Van. he had the screens made in about 15 min after my arrival . They fitted snuggly and I was very satisfied with the price and the service. and will certainly use them for any glass or screens I may need in future . Ron Sargent

They came and replaced our window and the rollers on our balcony. Also, put a new strip on the sliding door to replace the worned old one. Now a new world open up though the new glass. The door has the smoothest slide. We ask if they have these window stoppers as ours were broken and in an our they brought 3 for every window in the apartment.Fantastic job James. I highly recommend them.

We had our entire home windows replaced about 2 years ago. The double glazed windows in wood windows. Had to have a carpenter replace all the stops they put in as Lions Gate used the old ones. Had one window fog up within about 6 months. James says he has another one. Said he was coming by, we called and never got replies. One message that I would pick up the window and install myself. That was about a year ago. Don't rely on any product / workmanship guarantee actually followed through on. Wish I could post no starsAugust 16, 2020.What a class act. I give them a bad review because the service was bad and they have never responded to numerous calls to replace a window that fogged up. Even called me to say it arrived and was in the shop. I asked him to drop it at our house and I would install it myself. They find out where I work and post a bad review about my business when they have never contacted our business for anything, ever. Shows the level of integrity. When you get a bad review and you deserve it should you not try to fix it instead of saying you've never been contacted? Then posting a false review. He says he has no record of it, but I know he remembers it well.

Called in over a month ago to replace a glass outdoor table top. Was told call this number i'm onsite.. called gave the women what we needed. Was told next week it would be in and i'd be contacted. Month later nothing. Call back, got a weird 'i don't have any woman working for me'. I'll call you back when i'm back in the office. Week later still nothing. So after wasting 6 weeks of my time i'm taking my business elsewhere.

I have been a customer for many many years and have always found James to be extremely helpful, efficient , well priced and attentive.He sells a range of products from glass to screens and even has ceramic glass for fireplace needs . James is a very personable, amusing man and I have enjoyed his company whilst dealing with glass requirements .I would not hesitate to recommend him to anyone .

I called Lions Gate Glass after coming into our business on a Sunday morning to find someone had tried to break in and broke a main window to our retail store. After trying a few other companies off the internet I contacted James, the owner of Lions Gate Glass He couldn't have been more helpful and professional. He waited until the police had finished their investigation and then got right to work making sure that we were back up and secure right away. He cleaned the area of glass shards and we were golden. I find it difficult to imagine that you could get subpar service from James so I'm fairly suspect of any negative reviews on this company. I would highly reccomend Lions Gate Glass to anyone, especially those in a pickle that feel like they're getting taken advantage of for getting broken into!

I contacted Lions Gate Glass for new glass tabletops in my store. Not only were they the fastest in arriving for measurements and giving us a quote, they were also the lowest price! Excellent and speedy service! Very happy with them.

If you want integrity, call this company. They take pride in what they do and very fair pricing. I am impressed and keep calling them back when I need something. They did all my bathrooms beautifully.